Maintenance Co-ordinator

TN United Kingdom; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Maintenance Coordinator to enhance community living through effective maintenance support. This role involves managing maintenance requests, coordinating with vendors, and ensuring high tenant satisfaction. You'll thrive in a fast-paced environment, utilizing your organizational and communication skills to foster strong relationships with residents and stakeholders. Join a company that values diversity and offers flexible working arrangements, competitive benefits, and a commitment to employee development. Your contributions will help shape vibrant communities and improve tenant experiences.

Benefits

Flexible and hybrid work options

Industry leading pension scheme

Private medical health benefit

Dental plan options

Enhanced parental leave

Life assurance

25 days annual leave

Wellbeing leave

Employee assistance programme

Discounted gym membership

Qualifications

• Minimum of one year's experience in a similar role.
• Basic knowledge of maintenance and service requests.

Responsibilities

• Support maintenance teams with administrative tasks.
• Ensure timely allocation of jobs on the work order system.
• Coordinate with vendors for maintenance site visits.

Skills

Organisation Skills

Communication Skills

Problem Solving

Microsoft Office Competence

Diary Management

Education

Experience in Maintenance Coordination

Job description

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Lendlease is a globally integrated real estate and investment group with core expertise in shaping cities and creating strong and connected communities. Being bold and innovative characterises our approach and doing what matters defines our intent.

Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience.

The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success.

The role

The primary role objective of the Maintenance Co-ordinator is to provide day to day support to the Maintenance teams in providing a high level of service for the community and its residents. This role will be covering two buildings on the same development in Elephant Castle assisting the Area Maintenance Manager in their daily duties.

This is achieved through ensuring that all maintenance requests are responded to in a timely manner along with general administrative tasks.

What will you do?

• Assisting with the administrative duties for all maintenance works at the assets for both internal and external aspects of the buildings, amenities, common areas, public realm and grounds
• Ensure that all jobs are allocated and managed on the work order system in a timely manner
• Keep residents informed at all times encouraging excellent customer satisfaction reviews
• Coordinate with vendors for pre-planned and ad hoc site visits
• Maintain accurate records of maintenance activities, equipment and materials
• Providing a point of contact within the office for residents and vendors
• Monitoring maintenance inboxes and office phone
• Assign Pre Planned Maintenance tasks, monitor completion and any work orders that arise from completion
• Identify areas for continuous improvement contributing to the efficiency of the maintenance operation
• Review vendor RAMS, certification and schedules
• Place orders for materials and office supplies
• Adhering to building standards, health & safety, statutory compliance, repair & maintenance and overall asset functionality
• Supporting the building maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span

You will bring

• Good organisation skills and attention to detail ensuring efficient maintenance operations
• Excellent communication skills to build strong relationships with tenants, colleagues and external stake holders
• Natural problem solving ability to quickly identify and resolve issues as they arise
• Competence in using Microsoft Office
• Diary management
• Ability to work in a fast paced environment
• A minimum of one years’ experience in a similar role
• Basic working knowledge of maintenance, service requests and apartment preparation

What we provide

• Flexible and hybrid work options
• Industry leading pension scheme
• Private medical health benefit and dental plan options
• Enhanced parental leave
• Life assurance
• 25 days annual leave with the option to buy or sell additional days
• Wellbeing leave
• Health and wellbeing support and initiatives
• 24/7 confidential Employee assistance programme
• Discounted gym membership to over 2,500 gym’s nation wide

Want to find out more about our benefits? Click here.

Belong at Lendlease

We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm.

We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method.

We build careers, develop skills, and invest in people. Imagine what more you can do here.

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.