AO Administration Officer

UK Ministry of Defence; Camberley; On-site; GBP 26,000 - 31,000; Part time

Job summary

Join a dedicated team as an AO Administrative Officer at a leading healthcare centre. This part-time role involves key responsibilities in maintaining healthcare service quality and ensuring effective administrative support. Ideal for those with strong communication and organizational skills.

Benefits

Civil Service Pension

25 days holiday, increasing to 30 days

Flexible working options

Onsite Parking

Qualifications

• Must support Defence Primary Healthcare in delivering effective services.
• Experience in maintaining Health and Safety standards required.

Responsibilities

• Opening and securing Practice premises as per protocols.
• Ensuring reception areas are clean and patient information is current.
• Providing administrative assistance to Practice staff.

Skills

Communication

Organisational Skills

Teamwork

Initiative

Job description

PCRF Sandhurst, RMAS, Haig Road, Camberley, Surrey, GU15 4PG

Job Summary

Do you have excellent communication and organisational skills? Are you a team worker with the ability to use your own initiative? If the answer is yes, then we are looking for an enthusiastic and motivated AO Administrative Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working within Sadhurst Medical Centre.

The vacant post is a part-time position working 17 hours per week.

Does this sound like the role for you? If so, we would love to hear from you!

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Job Description

The successful post holder will support Defence Primary Healthcare (DPHC) in delivery of a safe and effective primary healthcare service within the firm base at the regional level to enhance and sustain the operational effectiveness.

The successful post holder will support Defence Primary Healthcare (DPHC) in delivery of a safe and effective primary healthcare service within the firm base at the regional level to enhance and sustain the operational effectiveness.

Person specification

Main details of the role include but are not limited to:

• Opening up/locking of Practice premises and maintaining security in accordance with Practice protocols. Maintaining Health and Safety and Environmental protection standards and Control of Substances Hazardous to Health (COSHH). Ensuring colleagues and visitors to the Practice comply with Practice Health and Safety policy. Reporting all accidents, injuries and dangerous occurrences promptly to line management
• Ensuring that the reception areas are never left unmanned during normal working hours and that patient and reception waiting areas are always clean and tidy. Ensuring patient information booklets are available and current. Ensuring that information boards are current
• Ensuring that all medical documentation/records are up-to-date, accurate and neat. Managing the implementation of systems for the successful performance of medico-legal requirements, medical ethics and patient confidentiality.
• Providing administrative assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning. Ensure the timely completion of all typing/word processing tasks allocated to the team.
  
  

Please refer to the attached Terms of Reference for a full list of duties.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Seeing the Big Picture
• Communicating and Influencing
• Managing a Quality Service
• Working Together
• Changing and Improving
  
  

Alongside your salary of £26,770, Ministry of Defence contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• 25 days holiday a year, growing one day a year to 30 days after five years
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Onsite Parking
  
  

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

The selection at sift stage will be based on your application form. At interview, you will be tested against the Behaviours listed in the advert.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Requests to work flexibly and/or part time will be considered, taking into account business needs.

Please note the salary will be pro-rata where part time hours are undertaken.

Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit. www.youtube.com/@DMS_MilMed

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form. Please make sure that any reference to your personal details have been removed from your CV prior to submitting your application.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

This post does not offer any assistance with relocation allowances

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making the Civil Service a Great Place to Work for Veterans - GOV.UK (www.gov.uk)

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact

[e-mail]

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Laura Shaw
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Please see further information document.