Sales Support

Daisy Communications; Sheffield; On-site; GBP 23,000 - 30,000; Full time

Job summary

Join a leading independent provider of voice and connectivity services in the UK. This exciting role involves supporting sales agents, conducting product checks, and generating leads, all while earning commission for your efforts. With a strong focus on professional development and a commitment to employee satisfaction, this company offers a vibrant work environment with numerous benefits. Enjoy 25 days of holiday, a referral bonus, and access to discounts at over 1,200 retailers. If you're looking to grow your career in a thriving industry, this opportunity is perfect for you.

Benefits

25 days holiday plus bank holidays

Holiday purchase scheme

£500 referral scheme bonus

Professional development opportunities

Eye care vouchers

Discounted Medicash membership

Sim deals for family/friends

Access to discounts at retailers

Additional day off on birthday or wedding

Qualifications

• Strong communication skills for interacting with sales agents and customers.
• Ability to solve problems and provide resolutions efficiently.

Responsibilities

• Conduct product availability checks accurately.
• Support sales agents and assist customers with pre-live queries.
• Generate leads for card terminal services.

Skills

Effective Communication

Problem Solving

CRM System Understanding

Product and Ordering Process Knowledge

Job description

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Salary: £23,809.50 potential to earn commission

Location: Sheffield

Working Hours: Monday to Friday 9:00-5:30 / 11:00-19:30 - if required (37.5 hours)

• To accurately carry out product availability checks.
• To carry out full verification and build a sale prospect.
• To support and assist the Field and Offshore sales agents and customers in pre-live queries.
• To try and retain customers who want to cancel pre-live. (Commissions offered per save)
• Lead generation for Card terminal services (Commissions offered per Live CPS and the highest lead generation).
• Completing assigned quick notes.

Qualifications

• Effectively communicating with sales agents and customers
• Problem solving and resolution skills.
• Understanding of the CRM system
• Understanding of products and ordering process
• Familiar with all verification scripts and contract summaries

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• Holiday purchase scheme
• £500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married

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