Service Advisor

TN United Kingdom; Huddersfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading BMW/MINI retailer seeks a Service Advisor to deliver exceptional customer service and manage customer enquiries in Huddersfield. The role offers an attractive salary with bonuses and comprehensive training at the BMW Group Training Academy, ensuring professional development in a dynamic environment.

Benefits

Attractive salary with bonuses (OTE of £36,000)

24 days of annual leave (plus bank holidays)

Extra paid day off for your birthday

Qualifications

• Previous retail motor industry experience as a Service Advisor.
• Ability to plan ahead and maintain good communication.
• Full driving licence is essential.

Responsibilities

• Dealing with customer enquiries and progressing work through the Aftersales department.
• Invoicing once work is completed.

Skills

Customer Service

Communication

Planning

Job description

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Are you a friendly, energetic and resourceful person?

Do you thrive in a challenging environment and enjoy delivering exceptional customer service while achieving your goals?

Role Overview

The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service. Reporting directly to the Service Controller, you will be responsible for dealing with a wide range of customer enquiries, progressing work through our Aftersales department, and invoicing once completed.

Candidate Profile

You will be a bright professional, with previous retail motor industry experience as a Service Advisor, who has the ability to plan ahead and maintain good levels of communication with other team members and customers alike. You will also ensure our business potential is maximised and we exceed the expectations of our customers. A full driving licence is essential.

Training and Development

As you would expect with a position of this importance, the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

Benefits

• An attractive salary with bonuses, with an OTE of £36,000
• Receiving 24 days of annual leave (plus bank holidays), which increases with your length of service, up to 26 days
• Having an extra paid day off for your birthday