Senior Content Producer - 12 month FTC

YOOX NET-A-PORTER GROUP; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in luxury fashion is seeking a Senior Content Producer to join their Site Trading team in London. The role involves overseeing marketing content, collaborating with various teams, and ensuring an exceptional online shopping experience. The ideal candidate has ecommerce fashion experience, strong communication skills, and a keen eye for detail. This hybrid position offers a competitive salary and various perks.

Benefits

Performance bonus schemes

Pension contributions

Discount portal

Staff discount

Private healthcare

Flexible working

Qualifications

• Experience in luxury fashion ecommerce required.
• Understanding of SEO best practices and HTML/CSS.

Responsibilities

• Manage onsite marketing-led activity and promotional content.
• Collaborate with various teams to ensure timely delivery of assets.
• Optimize CMS tooling and monitor global websites.

Skills

Ecommerce fashion experience

Excellent communication skills

Proficient analytics skills

Attention to detail

Tools

CoreMedia

Google Analytics

Excel

Word

Job description

Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off.

Strong relationships with leading luxury brands elevate THE OUTNET, with a dedicated buying team in London purchasing over 90% of stock direct. THE OUTNET is renowned for high-end designer collaborations, offering unique and limited-edition exclusives for its discerning global customers alongside in-house label Iris & Ink.

THE OUTNET caters to a global audience with a local and tailored approach, offering local language sites in the Middle East and Japan and native checkout for all markets. With a focus on exceptional customer service, THE OUTNET offers a seamless shopping experience across mobile, tablet and desktop, inspiring editorial content, express worldwide shipping to over 100 countries and customer care services in 11 languages, available 24/7, 365 days a year.

THE OUTNET are now seeking a talented Senior Content Producer to join the Site Trading team. Some of the essentials for you to know are:

Location:Our office in London, Westfield (Shepherd's Bush)

Reporting into:Content & Projects Manager - THE OUTNET

Contract Type: Fixed Term (12-months)

Working Model: Hybrid

Content & Projects Manager is responsible for helping maximize & maintain the onsite calendar strategy whilst overseeing site marketing exposure on THE OUTNET website. Reporting to the Content and Projects Manager and supporting the Website Marketing Manager, the successful applicant will be responsible for ensuring all products, designers and campaigns are accurately represented and smartly promoted across our websites and onsite channels, to drive successful trade. The collaborative role will include working with product and site marketing, buying, upload, merchandising, product owners, regional managers and marketing/creative teams. You must be detail-oriented, extremely organized and an interest in fashion.

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependant on the type of role you are in

• A pension that both you and the company contribute to

• A portal with an array of discounts on things like theme park and cinema tickets

• Our famous staff discount along with exclusive staff sales

• Private healthcare for you and your family

• Flexible working

Here is a breakdown of what you’ll be doing:

• Work closely with Site Marketing, Editorial, Design, Creative Production and Technology teams to ensure daily promotional images and copy for the sites are delivered on time

• Upload all site content ahead of the Promo and Campaign launches, working with the Translations and Editorial teams and the Website Marketing Manager to ensure timely delivery of assets and copy

• Overseeing staging for site content ahead of launches (homepage, product list banners, product list content blocks, top navigation banners, product replacement banners) and updating content according to feedback

• Work within multiple CMS systems, including CoreMedia, working closely with the other content producers and technology teams to ensure smooth running of systems

• Manage and monitor the Global websites daily, facilitating the quick and efficient resolution of any errors

• Work closely with Content and Project Manager to optimise CMS tooling, feeding back on enhancementsto ensure efficiency of work

Website Marketing:

• Manages the site trading content and homepage calendar for all onsite marketing-led activity, including promotional spaces within the homepage, APP, Just In, category and designer A-Z pages, considering all regional markets and seasonal product trends, for both Womenswear and Menswear

• Supports the Website marketing manager with all marketing campaigns; updating asset briefs, setting the onsite journey for the customer and help to determine campaign site bench marks to measure success against too

• Supports the Website Marketing manger with sale / clearance execution; managing the sale asset brief and onsite execution

• Can confidently pitch project ideas to the wider teams and lead briefs/retrospectives

• Innovates and optimizes marketing plans and execution, implementing industry best practises into strategy

• Confidently pulls top level site reporting and shares insights. Works with analytics team to develop new reporting while constantly challenges efficiency and usefulness of existing reports. Can use and analyse CRM customer data

• Maintain strong alignment with the Site Trading teams, ensuring the product journey from marketing to on-site is cohesive

• Performs regular site checks across all devices, facilitating the quick and efficient resolution of any errors

• Work with design, sub-editors, production, editorial, UX and web developers to ensure site updates and campaigns initiatives run smoothly – being briefed, produced, signed off and put live in a timely manner

• Leads and manages all new content areas on site and apps and uses insight to discover best CVR content areas

• Responsible for feeding into all briefs as well as managing and circulating all promotional briefsto marketing channels

The type of person we are looking for:

• Ecommerce fashion experience, ideally in luxury

• Previous experience of publishing online content, preferably in fashion retail

• Experience with various CMS systems, CoreMedia is a plus, preferably with an additional understanding of 3rd party content targeting and testing tools (e.g. Qubit)

• Understanding of SEO best practice and its impact on web page production

• Understanding of HTML and CSS

• Highly commercially aware, with creative flair and love of the luxury fashion product

• Proficient analytics skills, ideally gained in a merchandising environment

• A keen eye for detail both with quantitative and qualitative data

• Proactive and able to show initiative/ideas to constantly improve The Outnet offering

• Proficient in excel and word and understanding of analytic and reporting tools preferable (e.g google analytics)

• Excellent communication skills (both verbal and written) including timely response to queries

• Keen attention to detail

• Ability to identify problems, demonstrate use of initiative and implement appropriate solutions

• Ability to identify business crucial tasks and prioritise workload accordingly

• Excellent work ethos and good timekeeping

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Associate Workplace Type: Hybrid