Account Manager (12 Months FTC)

Ashbury - The Product Information People; London; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading company in product information seeks an Account Manager for a 12-month FTC. The role involves managing service delivery for a food retail client, requiring excellent communication and organizational skills. The ideal candidate is proactive and detail-oriented, thriving in a fast-paced environment. This position offers flexible working and various benefits, including annual leave and a pension scheme.

Benefits

Up to 25 days annual leave

Company pension

Remote and flexible working

Employee Assistance Programme

Payroll Giving

Cycle to Work scheme

Qualifications

• At least 1 year in Account or Project Management.
• Experience in FMCG, preferably food retail.

Responsibilities

• Service delivery and stakeholder management.
• Project management and prioritization.
• Identifying opportunities for service expansion.

Skills

Communication

Networking

Teamwork

Process Development

Tools

Excel

PowerPoint

Job description

4 weeks ago Be among the first 25 applicants

THE ROLE

We are seeking a 12-month FTC Account Manager responsible for guiding all products through the correct processes and ensuring the success of spec, pack copy, and artwork approvals.

The role involves supporting a leading food retail client by managing day-to-day service delivery and internal team support. We seek an approachable, proactive, organized, and resilient individual who thrives in a fast-paced environment. Effective communication, workload prioritization, and professional client relationship development are essential.

About Us

We are a trusted partner in brand protection and consumer information, ensuring trust through clear product data. Our expertise spans manufacturing, retail, enforcement, and commercial sectors, enabling us to interpret legal guidelines and help clients launch products efficiently.

Our Services

• Discover: Providing advice, training, and consultation on food law and labeling.
• Launch: Delivering compliant product specifications and labels.
• Expand: Assisting clients in entering new markets confidently.
• Protect: Interpreting law to safeguard brands and inform consumers.

About You

Our teams embody our values: welcoming, positive, confident, and simple. You are friendly, approachable, positive, trustworthy, clear, and eager to learn, with the ability to develop processes.

Key Responsibilities

• Service delivery and stakeholder management
• Project management and prioritization
• Identifying opportunities for service expansion
• Representing Ashbury at client meetings
• Building relationships with key stakeholders
• Performance reporting
• Handling client feedback and difficult conversations

Skill Set and Experience

• At least 1 year in Account or Project Management
• Experience in FMCG, preferably food retail
• Excellent communication and networking skills
• Team player with good IT skills (Excel & PowerPoint)
• Detail-oriented, accurate, and efficient
• Positive attitude and eagerness to learn
• Process development skills

Benefits

• Up to 25 days annual leave
• Company pension
• Remote and flexible working
• Employee Assistance Programme
• Payroll Giving
• Cycle to Work scheme

Additional Details

Seniority level: Associate

Employment type: Full-time

Job function: Customer Service

Industries: IT Services and IT Consulting