Demand Performance Manager

TN United Kingdom; Exeter; Hybrid; GBP 44,000 - 48,000; Full time

Job summary

A leading company in the water sector is seeking a Demand Performance Manager to join their Water Resources team in Exeter or Bristol. The role involves optimizing demand reduction strategies and ensuring compliance with regulations. Candidates should possess a degree in a relevant field and have experience in water resources management. The position offers career development opportunities and a competitive salary.

Benefits

Holiday allowance

Hybrid working

Pension scheme

Bonus

Share scheme

Healthcare

Qualifications

• Experience in water resources management, hydrology, or related areas.
• Project management experience, including delivering through others.

Responsibilities

• Leading daily monitoring, analysis, and forecasting of demand activities.
• Implementing monitoring systems to track benefits and demand changes.
• Ensuring compliance with industry standards and regulations.

Skills

Collaboration

Communication

Data Integrity

Education

Degree in Science

Degree in Environment

Degree in Engineering

Job description

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At South West Water, we believe that the strongest businesses are built on solid, stable foundations— with a vision and culture that foster change, improvement, and innovation. We’re proud to provide reliable, efficient, and high-quality drinking water and wastewater services for the South West area. Our ambitions include reaching net-zero by 2030 and partnering with Wildlife Trusts, National Parks, and local organizations to ensure a better future for generations to come. If you want to be part of a diverse team that values new ideas and opportunities, #JustAddWater.

We currently have an opportunity for a Demand Performance Manager to join our Water Resources team, based in Exeter or Bristol. As Demand Performance Manager, you will support the delivery of demand reduction targets by reviewing benefits and optimizing strategies across the South West Water, Bristol Water, Bournemouth Water, and Isles of Scilly regions.

About the role:

The Demand Team develops and reviews strategies for demand reduction, including leakage and per capita consumption, setting targets approved by the Executive. The team provides technical leadership, strategy, and monitoring for demand management over short, medium, and long-term horizons, playing a critical role in demand planning and delivery. Your responsibilities include monitoring, reporting, forecasting, and recommending adaptations to meet demand targets.

What you'll be doing:

1. Leading daily monitoring, analysis, and forecasting of demand activities.
2. Implementing monitoring systems to track benefits and demand changes.
3. Ensuring compliance with industry standards and regulations.
4. Assessing and recommending adaptations to current activities to meet demand targets, engaging stakeholders for approval and implementation.
5. Compiling evidence and reviewing performance for future investment decisions.
6. Analyzing water consumption and demand trends, preparing reports on their drivers and impacts.
7. Presenting findings to stakeholders through reports, presentations, and visualizations.
8. Maintaining accurate documentation of monitoring activities and methodologies.
9. Conducting audits to verify data integrity.
10. Collaborating with internal teams to understand data needs and priorities.
11. Ensuring regulatory compliance and timely reporting.
12. Overseeing staff involved in data activities.
13. Participating in Smart Metering and SDBI delivery teams to achieve project outcomes.
14. Engaging in research, professional development, and knowledge sharing.
15. Developing budgets and resource plans aligned with strategic priorities.

What we are looking for:

• Degree in Science, Environment, Engineering, or related field.
• Experience in water resources management, hydrology, or related areas.
• Experience in water demand monitoring, analysis, and reporting.
• Project management experience, including delivering through others.
• Knowledge of water management practices, regulations, and policies.
• Understanding of hydrological principles related to demand and forecasting.
• Strong collaboration and communication skills.
• Ability to manage multiple projects effectively.

Salary: £44,000 - £48,000 per year.

This role offers opportunities for career development, ongoing training, and benefits such as holiday allowance, hybrid working, pension scheme, bonus, share scheme, healthcare, and more.

To succeed, you should have a thorough understanding of Water Resources and demand management, be diligent with data integrity, and possess strong stakeholder management skills.

Closing Date: 26th May 2025

Be yourself, we like it that way. We promote a culture of belonging, inclusion, and diversity, reflecting our communities. We care, value everyone, and celebrate individuality.

Our core values:

• Be Rock Solid - Build trust and dependability.
• Be You - Bring your best every day and make your mark.
• Be the Future - Embrace change, drive progress, own challenges.