Demand Performance Manager

South West Water Limited; Exeter, Bristol; Hybrid; GBP 44,000 - 48,000; Full time

Job summary

A leading company in the water sector is seeking a Demand Performance Manager to optimize demand reduction strategies across the South West. The role involves monitoring water consumption, ensuring compliance with regulations, and collaborating with stakeholders. Ideal candidates will have a degree in a related field and experience in water resources management. The position offers a competitive salary and various benefits, including hybrid working and career progression opportunities.

Benefits

26 days holiday, rising to 30 plus bank holidays

Hybrid working

Career progression routes

Pension scheme

Discretionary bonus

Share save scheme

Healthcare benefits

Qualifications

• Experience in water resources management, hydrology, or related areas.
• Strong collaboration and communication skills.

Responsibilities

• Leading daily monitoring, analysis, and forecasting of demand activities.
• Ensuring compliance with industry standards and regulations.
• Analyzing water consumption and demand trends, preparing reports.

Skills

Collaboration

Communication

Project Management

Education

Degree in Science

Degree in Environment

Degree in Engineering

Job description

At South West Water, we believe that the strongest businesses are built on solid, stable foundations — with a vision and culture that foster change, improvement, and innovation.

We’re proud to provide reliable, efficient, high-quality drinking water and wastewater services for the beautiful South West area.

And we have ambitious goals.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks, and local organizations to help ensure a better future for generations to come.

If you want to be part of a diverse team where opportunities flow and new ideas are welcomed, #JustAddWater.

We currently have an opening for a Demand Performance Manager to join our Water Resources team in Exeter or Bristol. As Demand Performance Manager, you will support the delivery of demand reduction targets through reviewing benefits and optimizing strategies across the South West Water, Bristol Water, Bournemouth Water, and Isles of Scilly regions.

About the role:

The Demand Team creates and reviews strategies for demand reductions mandated by the Environment Act, including leakage and per capita consumption. The team sets targets approved by the Executive and provides technical leadership, strategy, and monitoring for demand management in the short, medium, and long term (up to 50 years). You will be responsible for monitoring, reporting, and recommending adjustments to meet demand targets.

What you'll be doing:

• Leading daily monitoring, analysis, and forecasting of demand activities
• Implementing robust monitoring systems with the MDS team to track benefits and demand changes
• Ensuring compliance with industry standards and regulations
• Assessing and recommending adaptations to current activities to meet demand targets, engaging stakeholders for approval and implementation
• Reviewing performance of initiatives to inform future investments
• Analyzing water consumption and demand trends, preparing reports, and presenting findings
• Maintaining accurate documentation of activities and methodologies
• Conducting audits to verify data integrity
• Collaborating with internal teams on data needs and priorities
• Ensuring regulatory compliance and timely reporting
• Providing guidance to staff involved in data activities
• Participating in the Smart Metering and SDBI delivery teams to achieve project outcomes
• Contributing to research, professional development, and knowledge-sharing
• Developing budgets and resource plans for demand initiatives

What we are looking for:

• A degree in Science, Environment, Engineering, or related field
• Experience in water resources management, hydrology, or related areas
• Experience in water demand monitoring, analysis, and reporting
• Project management experience, with ability to lead others
• Knowledge of water management regulations and policies
• Understanding of hydrological principles related to demand and consumption forecasting
• Strong collaboration and communication skills
• Ability to manage multiple projects within timelines and budgets

Salary: £44,000 - £48,000 per year

We offer ongoing training, development, and benefits including:

- 26 days holiday, rising to 30 plus bank holidays

- Hybrid working

- Career progression routes

- Pension scheme

- Discretionary bonus

- Share save scheme

- Healthcare benefits

- And more!

To succeed, you should have a deep understanding of Water Resources and demand management, ensuring data integrity and building strong stakeholder relationships.

Closing Date: 26th May 2025

Be yourself, we like it that way. We foster a culture of inclusion and diversity, celebrating uniqueness and valuing everyone.

Our core values:

Be Rock Solid — Build trust and dependability.

Be You — Bring your best every day and make your mark in your unique way.

Be the Future — Embrace change, drive progress, and own challenges.