Client Coordinator

Boast International Ltd; Felixstowe; On-site; GBP 25,000 - 35,000; Full time

Job summary

Boast International Ltd, a leading freight forwarding specialist, is seeking a full-time Client Coordinator in Felixstowe. The role involves managing customer relations and ensuring satisfaction in a fast-paced logistics environment. Ideal candidates will have strong communication skills and experience in the logistics sector.

Qualifications

• Experience in logistics or freight forwarding industry is a plus.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Responsible for day-to-day tasks related to customer management.
• Ensure positive customer experiences through effective communication.

Skills

Customer Satisfaction

Customer Service

Effective Communication

Customer Experience

Strong Organisation

Multitasking

Knowledge of Customs Clearance

Experience in Port Health processes

Job description

Company Description

Established in 1990, Boast International Limited is a leading independent freight forwarding and Customs Clearance specialist located in Felixstowe, UK. We have expertise in the food and drink sector, particularly in the nut and dried fruit industry, serving customers globally. Our network of partners allows us to meet air, sea, road, and rail logistics requirements for leading retailers, supermarkets, small independent companies, and global brands.

Role Description

This is a full-time on-site role as a Client Coordinator at Boast International Ltd in Felixstowe. The Client Coordinator will be responsible for day-to-day tasks related to customer management, communication, and ensuring positive customer experiences.

Qualifications

• Customer Satisfaction and Customer Service skills
• Effective Communication and Customer Experience skills
• Strong Organisation Skills
• Ability to prioritize and multitask in a fast-paced environment
• Experience in logistics or freight forwarding industry is a plus
• Knowledge of Customs Clearance processes
• Experience in Port Health processes