Pre Sales Engineer

Shield; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a passionate Sales Engineer to join their dynamic team in London. This role offers an exciting opportunity to engage with clients, deliver impactful presentations, and drive business development in the fast-paced financial services sector. As part of a rapidly growing startup, you'll collaborate closely with cross-functional teams to enhance customer experiences and contribute to the development of cutting-edge communication compliance solutions. If you're ready to take on a pivotal role in a vibrant environment that values excellence and innovation, this is the perfect opportunity for you.

Qualifications

• 5+ years in a technical field with customer-facing experience.
• Strong knowledge of communication technologies and networking.

Responsibilities

• Deliver remote and in-person presentations to clients.
• Manage customer relationships and expectations effectively.

Skills

Sales Engineering

Customer Relationship Management

Technical Knowledge of Messaging Platforms

Communication Skills

Presentation Skills

Job description

Shield is growing and expanding rapidly, and we are looking for a key addition to our team.

The role:

We are seeking an enthusiastic and driven Sales Engineer with a passion for learning and quick progression to join our expanding Sales team in the UK. As a Solutions Engineer, reporting directly to the VP of EMEA & APAC, you will be responsible for new business development across target markets, focusing on expanding our customer base for Shield's Communications Compliance solutions.

Ideal candidates are target-driven, possess strong communication skills, and are comfortable building relationships from scratch to develop their network within our industry. We expect you to be a team player and a key brand ambassador for the company.

The opportunity:

1. Help create and deliver remote and in-person presentations and product demonstrations.
2. Respond to RFPs, RFIs, security questionnaires, custom documents, emails, and messages from customers, prospects, partners, and marketers.
3. Manage prospects and customers through the product evaluation process via POCs and other solution validation exercises.
4. Build relationships and establish technical credibility with key contacts within customer and prospect accounts, as well as with partners.
5. Collaborate with Product Management, Marketing, and other teams to communicate customer feedback and help craft messaging and product responses.
6. Coordinate with Professional Services and Customer Support during the sales process to address customer requirements.
7. Prepare for and participate in industry trade events and webinars.

Requirements:

Experience and skills:

• At least five years' experience in a related, hands-on technical field.
• Knowledge of messaging platforms, communication technologies, and underlying networking technologies.
• Minimum of two years in a customer-facing role.
• Strong written, verbal, and presentation skills.
• Ability to manage customer expectations effectively.
• Energetic, positive attitude with a proactive approach.
• Proven ability to work independently and meet expectations without micromanagement.

And if you've read this far, thank you!

Shield is a fast-growing startup in the financial services domain, solving complex challenges for financial enterprises using a blend of regulatory expertise, technology, and artificial intelligence.

Our platform analyzes digital interactions to combat market manipulation and mitigate toxic workplace environments.

Having completed a $15M Series A after three years of bootstrapping, we are in a rapid growth phase. We believe we've built a unique and inspiring workplace where individuals are encouraged to bring their passion, aligned with our purpose and culture of excellence and innovation.

We are a global company with offices in Tel Aviv, London, New York, and Lisbon.