Enterprise Account Executive

Astound; Northampton; On-site; USD 73,000 - 82,000; Full time

Job summary

Join a leading telecommunications company as an Enterprise Account Executive. You will engage in proactive sales, manage client relationships, and ensure customer satisfaction while enjoying a supportive work environment and comprehensive benefits.

Benefits

401k with employer match

Medical, dental, vision, life, and STD insurance options

Paid Time Off

Tuition reimbursement

Employee discounts

Qualifications

• Minimum 5 years' experience selling B2B in a technology environment.
• Proven success in telecommunications and internet sales.

Responsibilities

• Conduct proactive sales activities including cold-calling and needs assessment.
• Negotiate contracts with telecommunications decision makers.
• Manage installation projects to ensure customer satisfaction.

Skills

Negotiation

Presentation

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Job description

Astound, the sixth-largest cable operator in the United States, is a leading provider of cutting-edge technology and communications services. Applicants like you make it all possible. We support your career development through one-on-one training, coaching, a supportive work environment, and opportunities to represent a superior telecommunications company.

We also offer a comprehensive benefits package, including rewards, recognition, and employee discounts to foster your success. Join us to create astounding possibilities for local communities and beyond.

A Day in the Life of the Enterprise Account Executive:

• Conduct proactive sales activities, including cold-calling, door knocking, needs assessment, proposal development, presentation, negotiation, and post-sales support.
• Negotiate contracts with telecommunications decision makers to achieve revenue growth and retention.
• Manage installation projects with various teams to ensure on-time delivery, successful setup, and customer satisfaction.
• Respond to customer requests for information, support, proposals, and pricing.
• Support team efforts to achieve customer satisfaction.
• Perform other duties as assigned.

What You Bring to the Table:

• Minimum 5 years' experience selling B2B in a technology environment.
• Proven success in telecommunications and internet sales to end-user, large business, and government accounts using relationship management and system sales techniques.
• Exceptional presentation, negotiation, and closing skills.
• Experience building a client base and selling to C-level executives.
• Knowledge of systems selling, consultative sales, customer needs analysis, and service planning.
• Technical skills related to network design and local access services.
• Product knowledge of switched and dedicated services, and related applications.
• Understanding of telecommunications ordering, provisioning, and billing processes.
• Familiarity with marketing principles and tools.
• Decision-making skills and ability to retain customers.
• Strong interpersonal skills and entrepreneurial mindset.
• Ability to operate effectively in a dynamic environment and communicate effectively in various formats.
• Problem-solving skills and big-picture thinking.
• Basic computer, typing, and math skills.
• Ability to operate standard office equipment.
• Focus and composure during peak periods and challenging situations.
• Valid driver's license with a clean record.

Education:

• High school diploma or equivalent.

Benefits Include:

• 401k with employer match.
• Medical, dental, vision, life, and STD insurance options.
• Paid Time Off, floating holidays, and paid holidays.
• Paid sick leave, tuition reimbursement, and employee discounts.

*Benefits apply to full-time employees.

Compensation:

The base salary ranges from $73,800 to $82,000, plus uncapped commissions, bonuses, and benefits. Targeted annual commissions are approximately $32,400, with potential for higher earnings for overachievement.

Our Mission:

• Take care of our customers
• Take care of each other
• Follow through on commitments
• Have fun

Astound is an Equal Opportunity Employer committed to diversity and inclusion. We consider qualified applicants regardless of protected characteristics and foster a culture of fairness and respect.

For San Francisco candidates, we comply with the Fair Chance Ordinance. For California candidates, see our CCPA Privacy Policy.