Information Technology Technician

The Peterborough School; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in education is seeking a dedicated IT Support Technician to join their team. This full-time role involves ensuring a safe and efficient IT environment for staff and pupils while supporting the School’s strategic objectives. You will work closely with the Network Manager, maintaining and troubleshooting IT systems, and providing essential support for classroom technology. With a commitment to safeguarding and promoting the welfare of children, this position offers a unique opportunity to contribute to a nurturing educational environment. If you have the passion and skills to make a difference, we encourage you to apply.

Benefits

Free school lunches

Free on-site staff parking

Qualifications

• Experience with Windows and iOS systems is essential.
• Basic hardware repair and knowledge of networks are desirable.
• Ability to work independently and communicate effectively.

Responsibilities

• Maintain and support the School’s network and IT systems.
• Respond quickly to IT support queries and issues.
• Provide first line support to users and maintain IT equipment.

Skills

Windows OS (10 and above)

MS Office (365)

Basic fault finding

Communication skills

Problem-solving skills

Education

Grade C or above in GCSE Maths & English

Appropriate ICT qualifications

Educated to A level or Microsoft certified professional

Tools

Windows OS

MS Office

Active Directory

DNS

DHCP

Job description

The Peterborough School (TPS) is an Independent Day School delivering exceptional education and nurturing children from Nursery through to Sixth Form.The School is set in beautiful and historic grounds with excellent facilities, in the heart of Peterborough, benefitting from both superb transport links and our own secure car park.

Required for June 2025.

The School is seeking a well-qualified and talented individual who will deliver a safe and efficient IT environment to our staff and pupils.

The successful candidate will work alongside the Network Manager, taking responsibility for the maintenance and support of the School’s network, IT systems, and users. They will ensure all systems run as expected and support the School’s strategic objectives and educational goals.

This role is full-time, working 40 hours per week, Monday to Friday.

We would love to hear from you if you have taken a look at our Person Specification and Job Description and you think you would like to learn more about us.

The School has its own salary scale, free school lunches and free on-site staff parking, as well as other perks.

More details and an application form are available from the ‘Contact Us’ section of our website www.thepeterboroughschool.co.uk

Closing date: Friday 16 May 2025

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

Reporting to the Network Manager and the Head of Computing and Digital Strategy.

Main Duties and Responsibilities

• Promoting and safeguarding the welfare of children and young persons for who you are responsible and with whom you come into contact.
• To respond quickly to IT support queries and issues.
• To assist the Network Manager in ensuring the effective running of IT systems.
• Maintain and repair computer and computer-peripherals.
• To provide first line support to users.
• Provide classroom support where IT is used in the classroom.
• To log and maintain support requests on the school IT ticketing system.
• Maintain all software applications used in school, both curriculum and administrative.
• Provide Audio/Visual technical support as required.Depending on qualifications and experience, support for drama and theatre productions may be included in the role.

Key Responsibilities

• Maintain and keep in good running order, all computer devices and printers on the school premises.
• Ensure that all hardware and software are installed, updated and that machines are rebuilt where required.
• Manage the printing system.
• Follow administrative procedures and carry out IT ‘housekeeping’ functions and maintain network records.
• Help maintain an accurate asset record of all IT equipment and a log of all software licenses.
• Liaise with staff to set up and assist in the delivery of assemblies and meetings.
• To maintain the stock of IT consumables
• Keep up to date with any training requirements.
• Show flexibility and a willingness to undertake various tasks of an “ad hoc” nature that are outside of the scope of your normal duties.
• You may also be required to undertake such other comparable duties as the Headmaster requires from time to time.

Person Specification

Qualifications:

Essential:

·Grade C or above in GCSE Maths & English

Desirable:

·Appropriate ICT qualifications

·Educated to A level (or Microsoft certified professional) or above

Experience:

Essential:

·Experience of Windows and iOS systems

·Basic fault finding and diagnosis for both desktop PCs, laptops, tablets and print services

Desirable:

·Basic hardware repair

·Knowledge of networks

·School IT support

·Theatre technical systems

Skills:

Essential:

·Appropriate communication skills

·Ability to work independently

Desirable:

·Confidence

·Good problem-solving skills

Knowledge:

Essential:

·Excellent knowledge of Windows OS (10 and above) and MS Office (365)

·Understanding of cloud-based working

Desirable:

·Good knowledge of Microsoft server and domain services including MDT, Active Directory, DNS, DHCP, File Services, Cloud Services, Devices management and Print services

Personal Competencies and Qualities

Essential:

·Motivation to work with children and young people

·Ability to form and maintain appropriate relationships and personal boundaries with children and young people.

·Positive attitude.

·Effective communication skills.

·Well-presented.

Desirable:

·Experience of working in a school.

The Peterborough School is an equal opportunities employer committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).

The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."

A Woodard and Society of Heads School