Accounts Advisor

TN United Kingdom; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the water industry is seeking a motivated Accounts Advisor for a hybrid role, with potential growth into account management. The position involves client relationship management, effective communication, and proficiency in Microsoft Office. The company offers competitive benefits and a supportive work environment.

Benefits

Company Car

Company Pension Scheme

Free Parking

Private BUPA Healthcare

21 Days Holiday Plus Bank Holidays

Discretionary Bonus Scheme

Ongoing Training and Development

Financial Wellbeing Programme

Qualifications

• Strong telephone communication skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Develop and maintain strong client relationships.
• Handle client calls and resolve inquiries promptly.
• Utilise Microsoft Office to manage accounts.

Skills

Telephone Communication

Organisational Skills

Problem-Solving

Tools

Microsoft Office Suite

Job description

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Location: Hybrid Working from home and our Leatherhead Office

Salary: £25,000 – £30,000 per annum (depending on experience)

Job Type: Permanent / Full time

Schedule: Monday to Friday (Hybrid Working from home and our Leatherhead Office)

About the role:

We are looking for a motivated and detail-oriented individual to join our team as an Accounts Advisor, with the opportunity to grow into an Account Manager role. This is an excellent opportunity for someone with a strong background in customer support who is eager to develop their career in account management.

About Us:

ConservAqua, obtained a government licence from the Home Secretary for a retail water licence (WSSL), offers a bespoke service that lowers consumption, reduces bills, and improves the environmental footprint of businesses.

Led by a team with extensive experience in the water industry and utilities sector, our simple, transparent, no-nonsense approach means we offer highly competitive pricing for water and sewerage services. Water efficiency is at the heart of our business, and we work with clients to develop strategic, efficient plans that utilize technology and innovation to reduce bills through decreased water usage, reduced effluent discharge, and surface water drainage management.

Duties and Responsibilities:

1. Client Relationship Management: Develop and maintain strong relationships with a diverse portfolio of clients, ensuring their needs are met and expectations exceeded.
2. Telephone Communication: Handle client calls confidently and professionally, addressing inquiries and resolving issues promptly.
3. Microsoft Office Proficiency: Utilise Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to manage client accounts, prepare reports, and communicate effectively.
4. Email Management: Respond to and manage email inquiries, ensuring timely and accurate communication with clients.
5. Client Engagement: Generate rapport and build lasting relationships with clients to foster loyalty and satisfaction.

About You:

Preferred Skills:

• Strong telephone communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to generate rapport with a diverse portfolio of clients.
• Excellent organisational and multitasking abilities.
• High level of attention to detail.
• Strong problem-solving skills.
• Company car (if required).
• Company pension scheme.
• Free parking.
• Private BUPA healthcare – including optical and therapy treatments.
• Hybrid Working.
• 21 days holiday plus bank holidays, with an additional day off for your birthday and your baby’s first birthday.
• Discretionary bonus scheme.
• Exclusive Benefits and Wellbeing site (Perks at Work).
• Ongoing training, development, and career pathways.
• Financial wellbeing programme and preferred rates on salary finance products.

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles such as Account Executive, Account Manager, Trainee Account Manager, Customer Service Advisor, Customer Service Executive, Account Management, and Client Services may all be considered.