Accounts Advisor

TN United Kingdom; Leatherhead; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the water services sector is seeking an Accounts Advisor to manage client relationships and support account management. This hybrid role offers opportunities for growth into an Account Manager position, with a focus on customer support and relationship building. The ideal candidate will have strong communication skills and proficiency in Microsoft Office, along with a keen attention to detail. Benefits include a company car, pension scheme, private healthcare, and ongoing training.

Benefits

Company Car

Company Pension Scheme

Free Parking

Private BUPA Healthcare

21 Days Holiday Plus Bank Holidays

Discretionary Bonus Scheme

Ongoing Training and Development

Financial Wellbeing Program

Qualifications

• Strong background in customer support.
• High attention to detail.

Responsibilities

• Develop and maintain strong relationships with clients.
• Handle client calls and resolve inquiries promptly.
• Use Microsoft Office to manage accounts and prepare reports.

Skills

Telephone Communication

Microsoft Office Suite

Organizational Skills

Problem Solving

Job description

Job Title: Accounts Advisor

Location: Hybrid working from home and our Leatherhead office

Salary: £25,000 - £30,000 per annum (depending on experience)

Job Type: Permanent / Full-time

Schedule: Monday to Friday (Hybrid working from home and Leatherhead office)

About the role:

We are seeking a motivated and detail-oriented individual to join our team as an Accounts Advisor, with opportunities for growth into an Account Manager role. This position is ideal for someone with a strong background in customer support who is eager to develop a career in account management.

About Us:

ConservAqua, licensed by the government for retail water services (WSSL), offers bespoke solutions that reduce consumption, lower bills, and improve the environmental footprint of businesses. Led by a team with extensive experience in water and utilities sectors, we provide competitive water and sewerage services. Our focus is water efficiency, working with clients to develop strategic, innovative plans that leverage technology to reduce water usage, effluent discharge, and surface water drainage.

Responsibilities:

• Client Relationship Management: Develop and maintain strong relationships with a diverse client portfolio, ensuring needs are met and expectations exceeded.
• Telephone Communication: Handle client calls professionally, addressing inquiries and resolving issues promptly.
• Microsoft Office Proficiency: Use Word, Excel, PowerPoint, and Outlook to manage accounts, prepare reports, and communicate effectively.
• Email Management: Respond to email inquiries promptly and accurately.
• Client Engagement: Build rapport and foster loyalty with clients.

About You:

Preferred Skills:

• Strong telephone communication skills
• Proficiency in Microsoft Office Suite
• Ability to generate rapport with diverse clients
• Excellent organizational and multitasking skills
• High attention to detail
• Strong problem-solving abilities
• Company car (if required)
• Company pension scheme
• Free parking
• Private BUPA healthcare (optical and therapy treatments)
• Hybrid working
• 21 days holiday plus bank holidays, with an additional day off for your birthday and your child's first birthday
• Discretionary bonus scheme
• Exclusive benefits and wellbeing programs (Perks at Work)
• Ongoing training, development, and career pathways
• Financial wellbeing program and preferred rates on salary finance products

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant titles such as Account Executive, Account Manager, Trainee Account Manager, Customer Service Advisor, Customer Service Executive, Account Management, or Client Services will be considered.