Facilities Coordinator

TN United Kingdom; Enfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company is seeking an experienced Facilities Coordinator for their Enfield office. The role involves managing workflows, financial administration, and ensuring effective communication between management and staff. The ideal candidate will have strong administration skills and knowledge of CAFM systems, with opportunities for career advancement in a supportive environment.

Benefits

Private medical

5% employer pension contributions

Wellness programs

22 days holiday plus bank holidays

26 weeks fully paid maternity leave

12 weeks fully paid paternity leave

Qualifications

• Strong administration experience in a busy, client-driven environment.
• Ideally has a Facilities Management background.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Manage workflow of all jobs through the CAFM system.
• Procure parts, materials, or contracted services.
• Handle cash processes and accounts payable workflows.

Skills

Communication

Multitasking

Time Management

Administration

Education

NVQ/SVQ in Customer Services Level 1-4

Tools

CAFM systems

Microsoft Office Suite

Concept Evolution

Job description

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We have an exciting opportunity for an experienced, full-time Facilities Coordinator to join our team at the Enfield offices, supporting Wates FM in delivering first-class maintenance services. This role acts as a professional link between management and staff, ensuring effective help desk and financial administration.

About the Role

We seek the right candidate with strong administration experience in a busy, client-driven environment, ideally with Facilities Management background and working knowledge of CAFM systems (elog systems). NVQ/SVQ in Customer Services Level 1-4 is preferred but not essential.

Essential skills include excellent written and verbal communication, high proficiency in Microsoft Office Suite, Concept Evolution, and other IT systems, along with the ability to multitask, prioritize, and manage time effectively.

This position offers a great opportunity to advance your career within a talented, diverse, and supportive team.

Key Responsibilities

• Manage workflow of all jobs through the CAFM system, including logging, updating, closing, and reporting on PPM and reactive tasks. Assign jobs via the site Account Manager and Supervisor.
• Procure parts, materials, or contracted services, including obtaining quotes and pricing as needed.
• Handle cash processes, accounts payable workflows, and financial housekeeping activities.
• Maintain compliance records and documentation through ACT, client systems, and on-site logbooks.
• Prioritize daily demands effectively, remaining calm and focused under pressure.

Wates FM provides facilities management in technically demanding environments, serving some of the UK’s leading companies with hard services, maintenance, and FM solutions. This is an office-based role.

What We Offer

• Extensive benefits including private medical, 5% employer pension contributions, wellness programs, 22 days holiday plus bank holidays, and more.
• Opportunities for professional development and career growth.
• Industry-leading family leave benefits, including 26 weeks fully paid maternity leave and 12 weeks fully paid paternity leave.