Facilities Coordinator - Permanent

TN United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services company is seeking a Facilities Manager to ensure a safe and compliant working environment in London. The role involves managing daily operations, supporting health and safety policies, and maintaining high service standards. Ideal candidates will have relevant health and safety qualifications and experience in corporate settings, alongside strong communication and organizational skills.

Benefits

Market-leading pension

Private medical insurance

Flexible benefits

Extra annual leave

Cycle to work scheme

Qualifications

• Recognized health and safety qualification – IOSH or NEBOSH.
• Minimum IWFM level 3 qualification or equivalent.
• Experience managing contractors, KPIs, and SLAs.

Responsibilities

• Manage a safe, compliant, and effective working environment.
• Support health and safety policies as Secretariat to the Health and Safety Council.
• Act as first point of contact for facilities users.

Skills

Planning

Prioritization

Communication

Organization

Education

IOSH or NEBOSH qualification

IWFM level 3 qualification or equivalent

Tools

MS Office

Job description

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Client:

C. Hoare & Co.

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a6cb3211e4b8

Job Views:

2

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

C. Hoare & Co

Our Diversity Pledge

At C. Hoare & Co, we are committed to fostering a diverse workforce that reflects society, where everyone can thrive, develop, and succeed based on talent, regardless of ethnicity, gender identity, sexual orientation, disability, age, or other differentiating factors. We value diversity of thought.

Flexible Working Pledge

We support flexible working to help individuals thrive and meet business needs. Our hybrid policy promotes part-time work and job-sharing where applicable, along with family-friendly policies and a competitive benefits package within financial services.

Scope of work & the value you will add to our customers:

• Be part of a people-focused facilities team.
• Assist in daily operations supporting bank visitors and users.
• Maintain a safe and secure environment for all.
• Provide excellent service to customers.
• Manage communications and records professionally.
• Ensure safety and security for visitors and staff.
• Support the Facilities Team to deliver high service standards.
• Ensure timely and sustainable communication with stakeholders.

Role & Responsibilities:

• Manage a safe, compliant, and effective working environment.
• Support health and safety policies as Secretariat to the Health and Safety Council.
• Ensure building and safety compliance.
• Act as first point of contact for facilities users, reporting issues proactively.
• Assist with post room and branch operations.
• Handle facilities administration and maintain compliance systems.
• Meet SLA, KPI, and policy standards, with evidence.
• Review and improve processes with the FM Leadership Team.
• Share best practices and identify efficiencies within the facilities team.
• Represent Facilities in projects, reviews, audits.
• Manage operational contracts, attend review meetings, and serve as secretariat.
• Maintain supplier records and ensure compliance.
• Manage parts of the facilities budget, including PO’s and invoice processing.
• Develop facilities reporting and compliance checks.
• Lead management of the bank’s DSE system and ensure completion of actions.

Requirements

Mandatory Skills:

• A recognized health and safety qualification – IOSH or NEBOSH. Willingness to work towards NEBOSH if only IOSH.
• Minimum IWFM level 3 qualification or equivalent.
• Strong planning and prioritization skills.
• Flexible, adaptable working style.
• Ability to learn new processes.
• Experience managing contractors, KPIs, and SLAs.
• Advanced MS Office skills, especially Excel, PowerPoint, SharePoint, Teams.
• Experience in high-end, customer-focused corporate environments.

Interdisciplinary Skills:

• Excellent spoken and written English; strong communication skills.
• Highly organized with effective prioritization.
• Respectful and confidential handling of colleague interactions.
• Comfortable working independently, collaboratively, or as part of a team.
• Passionate about learning and industry updates.

Additional benefits include market-leading pension, group life assurance, income protection, private medical insurance, subsidized staff dining, eye care, flexible benefits, extra annual leave, tech products, charity days, critical illness cover, cycle to work, dental, accident, travel insurance, vehicle breakdown cover, eldercare, workplace nursery, and electric vehicle scheme.

If you have a disability, health condition, or are neurodiverse, please ask for adjustments during recruitment. We recognize no candidate will meet all desired requirements; if you believe you can add value, we want to hear from you!