Events Sales & Planning Manager

JR United Kingdom; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading company in event management seeks an organized and sales-driven individual to join their team in London. The role involves managing client inquiries, logistics for events, and achieving sales targets while delivering high-quality experiences. The position offers a competitive salary, bonuses, and numerous benefits including generous holiday allowances and training programs.

Benefits

28 days holidays, increasing to 35 days after 3 years

Free meals on shift

50% discounts in bar and restaurant

Training and development programmes

Cycle Scheme

Private GP access

Wagestream access

Qualifications

• Ideal candidates should have strong client focus and organizational skills.
• Sales-driven with a passion for delivering high-quality events.
• Experience in managing event logistics and client relationships is essential.

Responsibilities

• Respond to client inquiries and prepare customized event proposals.
• Manage event logistics including menus, entertainment, and supplier coordination.
• Conduct site visits and ensure a premium experience for clients.

Skills

Client focus

Organization

Sales-driven

Event management

Job description

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Swan London operates the bar, restaurant, courtyard and event spaces attached to Shakespeare’s Globe on Bankside. The long-term contract is run by a privately owned limited company called Swan at the Globe Ltd which comprises of high-quality restauranteurs, chefs, event sellers and creators.

Swan London serves the audience at The Globe, Londoners at large and many tourists. Swan London manages the sale of events at Shakespeare’s Globe and in other central London venues. It has an events target of £4m. The two key on-site event spaces at the Globe are the Balcony Room and the Under globe. Events range from high-end, creative immersive experiences to bespoke events for Shakespeare’s Globe itself. Our clients are blue chip corporates, top agents, and HNW individuals.

The culture at Swan London is creative and professional, the team are highly skilled with excellent industry credentials.

Offer

• Salary between £32,000 - £38,000 (depending on the experience)
• 45 hours a week
• Up to 20% quarterly Bonus based on KPIs including achievement of budget
• Pension contribution is standard at 3% employer with 2% employee.

Additional benefits

• Holidays are 28 days inclusive of Bank Holidays, raising to 30 days after 3 years. Every year after an additional day is added to a total of 35 days.
• Free meals on shift
• Generous 50% discounts in our bar, restaurant and outlets
• Training and development programmes
• A lively working environment
• Cycle Scheme
• Private GP access
• Wagestream access

Key Responsibilities:

• Respond promptly to client inquiries (within 2 hours) and prepare customized event proposals.
• Manage event logistics, including menus, entertainment, AV, and supplier coordination.
• Conduct site visits and client tastings to ensure a premium experience.
• Prepare contracts, event summaries, and invoices accurately.
• Proactively develop new business and maintain strong client relationships.
• Collaborate with the operations team for seamless event delivery.
• Meet sales targets and contribute ideas to improve efficiency.
• Active & engaged member of the sales team.
• Approachable and outgoing sales manner.

Key Performance Indicators:

• Achieving revenue and profit targets.
• Timely response to client inquiries.
• Maintaining professionalism and positive client interactions.

Ideal candidates will be very client focus, organized, sales-driven, and passionate about delivering high-quality events while maximising business profitability.