Account Manager (Planning & Client Leadership Team)

TN United Kingdom; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading media agency in London is seeking an ambitious Account Manager to join their Planning & Client Leadership Team. The role involves supporting client relationships and media planning across various categories, with a focus on personal development and a unique working culture that promotes freedom and creativity.

Benefits

Uncounted holiday

Discretionary performance-related bonuses

Flexible working arrangements

Personalized training plans

Flexible pension plan

Optional private medical insurance

Paid gym membership

Life assurance and critical illness cover

Profit share scheme after 3 years

Electric vehicle scheme

Qualifications

• Experience in client management and media planning.
• Strong communication skills and attention to detail.
• Ability to work independently and manage timelines.

Responsibilities

• Support planning leads and maintain agency-client relationships.
• Contribute to media planning responses and monitor campaign performance.
• Build relationships with specialist channels and ensure best practices.

Skills

Client servicing

Media planning

Communication

Attention to detail

Organizational skills

Education

Degree in Marketing, Business, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

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Account Manager (Planning & Client Leadership Team), London

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Client:

the7stars

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8f44f70c0dbd

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently.

And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word.

Freedom.

Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely - but more importantly it has allowed us to create an amazing place to work.

We have a unique working environment and open structure which encourages personal development through client contact, team work, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency.

In 2024 we achieved our 12th year in a row as a Sunday Times Top 100 company to work for and in 2023 were awarded Campaign’s number one media agency to work for accolade for the second year running.

the7stars is c300 passionate media people that are able to focus purely on creating great work for our clients.

If thinking freely and with integrity is your bag, then the7stars is an agency you should meet.

Team

the7stars has a bespoke and inspiringworking culture. We operate a flat structure without job titles and encourage an entrepreneurial attitude where you get out what you put in.

We are looking for people who:

• Get excited by the solution, have ideas and are passionate about the ability of communications to make a real difference to businesses
• Believe in their ideas and have the business acumen to stand by them and back them up
• See media as just a part of the overall solution
• Are committed to delivering excellent service to clients
• Are committed to negotiating the very best deals for our clients
• Look forward to growing with an agency and taking on board the responsibility that comes with that growth
• Are entrepreneurial at heart, and are looking to do the best work of their careers
• Are tired of the cumbersome and rigidly structured nature of the big media agencies

Role Outline

You will be an ambitious Planner with strong foundational media channel knowledge. You’ll be excited about the potential to broaden your role by working within the Planning & Client leadership team, taking on responsibilities across account management as well as building your planning and digital skills. You’ll be supporting across a range of client categories. Great organisation, excellent attention to detail, ambition and a passion for client servicing are critical.

Key requirements and day to day responsibilities:

• You'll be supporting the planning leads and senior planners across your patch, responsible for contributing to and helping to positively maintain the agency-client relationship
• You'll want to proactively build your understanding of your client's category and feel confident to share your opinions in client and internal meetings alike
• You'll demonstrate an excellent attention to detail within all your work
• You'll be eager to develop your media planning skillsets across above the line and digital channels
• You'll be adept at using all tools necessary to track competitor activity, with the ability to draw upon clear insights and implications for your clients from your analysis
• You'll contribute to media planning responses using industry tools and client insights and data to input into media planning
• You'll plan and buy outdoor activity, liaising with our agency partners Talon
• You'll be proactive in building great working relationships with specialist channels teams and other teams across the business, to ensure best practice, consistency and quality across the plans
• You'll be responsible for coordinating the media channel plans and monitoring campaign set-up, delivery and performance
• You'll be proficient in Microsoft systems including Excel, PPT and Word – being able to generate reports, presentations and written documents without excessive guidance
• You'll be a great communicator, able to set and manage expectations with your team with transparency and clarity
• You'll be able to manage your timeline independently, to set and deliver to deadlines are kept up to date with all activity on the account
• You’ll be central to ensuring that our account management processes run smoothly across finance, campaign set-up, campaign reporting and optimisation and reconciliation. You’ll be the owner of the plans and schematics and ensure they are accurate and up-to-date at all times.
• You’ll contribute to the overall team and agency, supporting team members where you can and getting involved in cross-company initiatives and training opportunities

Requirements

Talk to us if you want to:

• Work with the largest independent, free thinking, fast moving media agency in the UK
• Be surrounded by a diverse team of talented thinkers, who love the work they do
• Have the freedom to design a flexible approach to your working life
• Be challenged to learn and grow every day
• Work with a business that does more than just media – that gives 5% of its profits back into the community
• Be part of a culture that encourages creativity, entrepreneurialism and most importantly of all… fun

Please don't consider us if:

• You need a lot of handholding
• Thinking big isn’t your thing
• Challenging yourself isn’t something you want to do

the7stars offer a brilliant range of benefits, including:

• Uncounted holiday
• Discretionary Performance related Summer profit share & Christmas bonus
• Flexible & hybrid working
• Personalised training plan & access to coaching
• Flexible pension plan through Royal London (8% employer contribution under £35k)
• Optional private medical insurance (Vitality) & cash back plan (Medicash)
• Employee Assistance Programme
• Work from anywhere up to 2 weeks each year
• Paid for gym membership with a choice of 5 gyms
• Enhanced family friendly policies
• Personal finance advice & support
• Life Assurance & Critical Illness cover
• Income protection
• Profit share scheme (after 3 years’ service)
• Electric Vehicle scheme
• Nursery Partnership
• Tech & Cycle to Work scheme
• Season ticket loans & expensed Railcard
• Company bar
• New Business Bonus eligible in your first year as a the7stars employee

the7stars is committed to creating a diverse environment, where employees feel empowered to share different ideas, perspectives and experiences in a collaborative and creative work environment. Equality and inclusion are at the heart of our culture. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.