Meeting & Events Coordinator

Village Hotels; Elstree; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Meeting & Event Sales Coordinator, where you'll deliver exceptional service and exceed guest expectations. You'll manage event details, promote services, and identify new business opportunities while enjoying various employee benefits.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Starbucks stores

Excellent training and development

Flexible working hours

Company Pension scheme

Enhanced maternity and paternity benefits

Qualifications

• Imaginative and able to identify new business opportunities.
• Strong commercial acumen to drive conversion.

Responsibilities

• Deliver amazing hospitality and exceed guest expectations.
• Handle enquiries and finalise event details.
• Promote services and conduct show-arounds.

Skills

Attention to Detail

Sales

Teamwork

Customer Service

Job description

As our Meeting & Event Sales Coordinator, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. Your focus will be primarily on our Meetings, Events and Groups business, dealing with a wide variety of clients from handling enquiries, finalising details of their events through to billing and accurate record keeping.

In some of our hotels, we have launched V Works… our co-working business centre. Can you sell the dream of a collaborative working space? You will wow our customers with fantastic service and grow our customer base by identifying new leads and converting enquiries to members. With a great personality and a passion for sales, you will always offer great options for guests whilst ensuring profitability for the hotel.

You should be highly attentive and be capable of delivering consistent standards. You should have a can-do attitude. In this industry, teamwork is key; you should be a strong team player willing to lend a hand wherever needed.

Work, Grow, Play! Here at Village Hotel Club we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development, including Rising Stars and Talent Academy programmes.
• Interactive training using our Mobile Gaming platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including monthly programs to support mental health.
• Mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards, and more.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days celebrating our employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme, Life Insurance, and other benefits.

What we need from you:

• Be imaginative, identify new business opportunities, and stay aware of local developments and competitors.
• Pay close attention to detail; ensure contracts and quotes are accurate.
• Understand guest needs, conduct show-arounds, and promote our services.
• Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversion.