Business Development Manager

Water Plus; Stoke-on-Trent; On-site; GBP 47,000 - 59,000; Full time

Job summary

Water Plus is seeking a Sales Manager to oversee the entire sales cycle, from lead generation to contract management. The successful candidate will develop key relationships, ensuring compliance and enhancing acquisition strategies. This role requires exceptional communication and negotiation skills, along with a degree or equivalent experience. Extensive travel across the UK is required.

Qualifications

• Educated to degree level or equivalent experience.
• Exceptional interpersonal communication skills.
• Strong negotiation and influencing skills.

Responsibilities

• Manage the entire sales cycle from lead generation to contract production.
• Develop and maintain relationships with customers and brokers.
• Ensure compliance with regulatory and legal obligations.

Skills

Communication

Negotiation

Multitasking

Decision Making

Interpersonal Skills

Education

Degree or equivalent experience

Tools

CRM

Microsoft Office

Job description

As a key player in our Retail Water sales team at Water Plus, you will be responsible for managing the entire sales cycle, from identifying and pursuing new business opportunities to developing and maintaining long-term relationships with customers and brokers. Your role will involve generating leads, negotiating and acquiring new business, and ensuring all activities align with our strategic goals. You will be instrumental in collating and sharing market insights to enhance our acquisition strategy, arranging and attending meetings across the UK, and leading the production of contractual agreements. Your exceptional communication, negotiation, and multitasking skills will be crucial in a fast-paced, target-focused environment. As an ambassador of Water Plus, you will represent us at networking events, trade shows, and forums, ensuring compliance with all regulatory and legal obligations. Your proactive, driven, and flexible approach will help you thrive in this dynamic role.

Please note that we have an office in both Stoke-on-Trent and Glasgow that can be utilised by the successful candidate.

Overall purpose of the job

Responsible for managing the entire sales cycle, including identifying and pursuing relevant new business opportunities, seeking and exploring new ways to improve and expand growth and developing and maintaining long term relationships with existing and potential customers/brokers to increase revenue and profitability.

Key Responsibilities

Develop and maintain key stakeholder relationships in both the customers’/brokers organisation and Water Plus

Responsible for generating and identifying leads, negotiating and acquiring new business, requiring detailed commercial negotiation, internal governance sign off and stakeholder management.

Collate and share customer and market insight to support Water Plus goals and objectives and utilise the intelligence to positively impact acquisition strategy.

Arrange and attend meeting with brokers and customers across the UK

To lead in production of contractual agreements and facilitate the onboarding and smooth handover of newly acquired customers.

Seek and explore new ways to improve and expand new business acquisition

To build, manage and maintain a substantial pipeline and to ensure that all pipeline activity is accurately documented and kept up-to-date in the CRM System

To represent Water Plus at appropriate networking events, trade shows and forums acting as an ambassador of Water Plus.

To ensure the quality of all customer and internal interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met.

Essential knowledge, experience, and skills, other attributes

Exceptional interpersonal communication skills both verbal and written

Demonstrate strong negotiation and influencing skills to achieve customer and business focussed outcomes

Ability to multitask, prioritize, and manage time effectively with minimal supervision, identifying the need for support when required

Motivated, energetic, driven work ethic, organised, compassionate and flexible with a ‘can-do’ attitude

Strong decision making skills

Ability to work in a fast-paced, target focused environment and deliver personal objectives

Confident, responsive and resilient: able to handle complex scenarios and support bespoke customer tender requests

Able to deliver clear and concise ideas to internal and external stakeholders and produce top quality written proposals and presentations

Solid working knowledge of Microsoft office

Desirable knowledge experience and skills

Previous experience of working on CRM

Previous experience of working within Water industry or other Utilities industries

Previous experience of delivering large value sales contracts

Knowledge of Mecoms

Education and qualifications

Educated to degree level or equivalent level of workplace/industry experience.

Any other relevant information

The job holder must have a full driving licence as extensive travel across the UK and regular weekly/monthly visits, as directed, to Head office will be required.

There is a requirement to be flexible and work out of hours and at multiple locations as required.

Salary Banding

£47,500 to £58,500