E Store Retail Supervisor

Superdrug Stores; Cherwell District; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Staff discount

Training program

Sales incentives

Stream earnings

Sick pay

Pregnancy loss support

Job summary

Superdrug Stores in Banbury is seeking a part-time E-store Retail Supervisor for 16 hours a week on a fixed-term contract. You will lead the team, manage daily store operations, and ensure orders are fulfilled accurately.

You will keep shelves stocked, drive KPIs, and deliver excellent customer service on the shop floor and online orders. Piercing services training is provided but not essential.

Qualifications

• Experience as a supervisor in a fast-paced retailer.
• Knowledge of KPIs like sales, profit and service.
• Ability to help others develop and improve their skills.
• Willingness to perform piercing services (training provided).

Responsibilities

• Lead and motivate store team to achieve KPIs and health & safety.
• Ensure store is well stocked and replenished.
• Process online orders and pick/pack for delivery.
• Assist in serving in-store customers with great service.
• Support training and development of colleagues.

Skills

Supervisory experience

Retail KPI understanding

People development

Customer service

Tools

POS systems

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Units 34/35, Castle Quay, Banbury, Oxfordshire OX16 5UN

Hours: 16 hours a week with the opportunity to work more hours-Fixed Term Contract

Shifts: Flexible

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here’s the exciting bit… A great day includes:

In our E-store Retail Supervisors, we look for a positive mindset, people who can lead, motivate, inspire, and support their team to get things done and enjoy getting involved too!

Your role will be to work with the E Store team ensuring the store is well stocked and replenished, processing online orders, picking and packing them for our customers, to be sent directly to their doors. Leading the teams to achieve the KPIs and ensuring they are adhering to health and safety.

But that’s not all... you’ll also be out on the shop floor, bringing the same energy to our in-store customers. Whether you’re restocking shelves or helping someone find exactly what they need, it’s all about great service and great vibes.

What you’ll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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