E-Commerce Trading Manager

Crown Paints; Darwen; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Crown Paints is seeking an E-Commerce Trading Manager to enhance their digital presence and manage e-commerce operations. The role involves optimizing the website, driving online sales, and collaborating across teams to deliver engaging customer experiences. Join a collaborative team committed to digital growth and customer satisfaction.

Benefits

Flexible hybrid working

Competitive salary and bonus scheme

28 days’ holiday plus bank holidays

Company pension and life assurance

Access to wellbeing resources

Collaborative team environment

Qualifications

• Experience in e-commerce, digital marketing or online trading.
• Confidence using data to guide decisions.
• Experience with CMS platforms like Magento or Adobe Commerce Cloud.

Responsibilities

• Manage and optimise the e-commerce website.
• Deliver digital campaigns to drive traffic and sales.
• Use data to understand behaviour and improve performance.

Skills

E-commerce

Digital Marketing

Data Analysis

Communication

Organisational Skills

Tools

CMS Platforms

Job description

It’s not just paint, it’s personal — and so is this role.

At Crown Paints, colour is more than a finish — it’s a feeling, a transformation, a personal touch. And as part of the global Hempel family, we're setting our sights high with our most ambitious digital growth strategy yet.

We’re on a mission to more than double our e-commerce business over the next few years — elevating the way we connect with decorators, DIYers and trade professionals across the UK and beyond. As part of the Hempel Decorative strategy, e-commerce is one of our core superpowers — and we’re investing in the right tech, the right media approach, and the right measurement to make it happen.

That’s where you come in.

We’re looking for an experienced and passionate E-Commerce Trading Manager to lead the day-to-day success of our website and take our digital presence to the next level. You'll help shape how people discover and buy our products online — creating seamless, exciting journeys that turn inspiration into action.

Bring digital experiences to life

As E-Commerce Trading Manager, you'll shape how customers connect with Crown Paints online. You’ll lead initiatives that make our website easier to find, more engaging to explore, and better at converting interest into action.

Here’s how you’ll make an impact:

• Manage and optimise the Crown Paints e-commerce website, enhancing both performance and customer experience

• Deliver digital campaigns across channels to drive traffic and boost online sales

• Collaborate with internal teams to ensure accurate, compelling content and seamless customer journeys

• Use data and analytics to understand behaviour, identify opportunities, and support continuous improvement

• Support seasonal campaigns, key product launches, and innovative new features

What you’ll bring to the table

We’re looking for someone who’s curious, collaborative, and ready to roll up their sleeves. You don’t need to tick every box, but experience in the following areas will set you up for success:

• A background in e-commerce, digital marketing or online trading

• Confidence using data and insight to guide decisions and improve performance

• Experience with CMS platforms (Magento or Adobe Commerce Cloud is a bonus)

• Strong communication skills, including writing and editing digital content

• A flexible, solutions-focused approach with great organisational skills

Why join Crown?

At Crown Paints, we don’t just talk about values — we live them. We’re proud of our heritage, proud to be part of Hempel, and proud to be building something bold and ambitious together. Our people are the reason we succeed, and we’re committed to creating an inclusive, collaborative place where everyone can thrive.

Here’s what you can expect:

• Flexible hybrid working to support work–life balance

• A competitive salary and bonus scheme

• 28 days’ holiday, plus bank holidays

• Company pension and life assurance

• Access to wellbeing resources and development opportunities

• A warm, collaborative team where your ideas are welcomed

Let’s make it personal.

If you’re excited about digital, passionate about customers, and ready to grow with a business that cares — we’d love to hear from you.

Apply today and help us shape the future of Crown Paints online.