Trading Manager

Morrisons; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK supermarket is seeking a Trading Manager to ensure optimal product availability and excellent customer service. This role involves team leadership, managing promotions, and maintaining high standards across all departments. The company offers competitive salary, training, and a comprehensive benefits package, including bonuses and healthcare.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Leading the team to the highest standards for customer experience.
• Ensuring market-leading product availability across the store.
• Managing all people routines, including scheduling and performance.

Skills

Communication

Team Management

Customer Service

Relationship Building

Adaptability

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this role is vital to our success. The Trading Manager is responsible for providing the best availability and standards possible for our customers across all departments, ensuring compliance with legal and safety standards.

Reporting to the Store Manager, your responsibilities will include:

1. Leading the team to the highest standards to ensure the best shopping experience for every customer.
2. Planning and organizing current promotions or in-store events.
3. Listening to and responding to customer feedback and reacting accordingly.
4. Ensuring market-leading product availability across the store.
5. Working with other managers to lead a supportive and performance-driven department.
6. Managing all people routines, including scheduling, absence, performance, and talent development.
7. Delivering training to empower the team to perform their roles confidently.
8. Motivating colleagues to work confidently across various departments.
9. Identifying and developing talent within the department.
10. Building effective relationships with other operating departments.
11. Leading colleagues to achieve outstanding performance against all relevant targets.
12. Taking a leadership role within the store.
13. Ensuring thorough resource planning.

How do we say thank you?

You will play a vital role in our business and have a significant impact on our success. In return, we offer excellent training, support, and development opportunities, along with a competitive salary and superb benefits package.

Want more?

Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also offer family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal and fertility leave.

Many of our store managers started on the shop floor, and we invest in our colleagues’ growth. Why not explore our facilities via a 360-degree tour here to get a real taste of life at Morrisons?

About you

If you have experience in retail, hospitality, service industries, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What we need from you:

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.
• Ability to build and maintain relationships with key stakeholders while remaining flexible.
• Adaptability to change and the ability to challenge effectively.
• Active listening skills to respond effectively to customers and colleagues.

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

For over 125 years, we have been shopkeepers committed to providing a great shopping experience. With nearly 500 stores across the UK, our colleagues work as one team to offer food essentials, excellent service, and a vibrant shopping environment.

As the UK’s 5th largest supermarket, we serve over 11 million customers weekly, focusing on freshness and in-store food preparation. Our friendly team goes above and beyond to meet customer needs.

At Morrisons, we believe in investing in our colleagues through industry-leading training programs. Many store managers started on the shop floor, and we support our colleagues’ career progression and success.