Trading Manager

Morrisons; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons, a leading UK supermarket, is seeking a Trading Manager in Liverpool. This role involves leading a team to ensure optimal stock levels and customer satisfaction while maintaining compliance with safety standards. The ideal candidate will have experience in retail management, excellent communication skills, and a passion for customer service. Join us to make a significant impact in our fast-paced environment and benefit from competitive salary and a comprehensive benefits package.

Benefits

Generous bonus scheme

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.
• Ability to build and maintain relationships with stakeholders.

Responsibilities

• Lead the team to ensure the best shopping experience.
• Plan and organise promotions and in-store events.
• Ensure market-leading availability across the store.

Skills

Team Management

Customer Service

Communication

Adaptability

Active Listening

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business is mainly food & grocery, and uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this role is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring compliance with legal and safety standards.
Reporting into the Store Manager, you will also:

• Lead the team to the highest standards and strive to ensure the best shopping experience for every customer who walks into our store.
• Plan and organise current promotions or in-store events.
• Listen and respond to customer feedback and react accordingly.
• Ensure market-leading availability across the store.
• Work with other Managers in store to lead a supportive and performance-driven department.
• Efficiently manage all personnel routines, including scheduling, absence management, performance, and talent development.
• Deliver training to ensure the team has the capability and confidence to perform their roles.
• Motivate and lead colleagues to work confidently across various departments.
• Identify and develop talent within the department.
• Build effective relationships with other operational departments.
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets.
• Take a leadership role within the store.
• Ensure resource planning is thorough and effective.

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and ongoing development, along with a competitive salary and superb benefits package.
Want more?
Our benefits include a generous bonus scheme, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also provide family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not explore some of the areas our customers don’t see, such as our warehouses and colleague canteens, through our 360 tour? Please click here.

About you

Whether you have experience in retail, hospitality, service industries, or travel & tourism, if you’re passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge, experience, and best practices.
• Ability to build and maintain relationships with key stakeholders across all areas, remaining flexible.
• Adaptability to change and the ability to challenge effectively.
• Active listening skills to respond effectively to customers and colleagues.

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

Shopkeepers for over 125 years, we love providing our customers with a shopping experience they won’t find anywhere else. With just under 500 stores across the UK, our retail colleagues work as one team to provide essentials, great service, and a vibrant shopping environment. It’s why our customers keep coming back.

As the UK’s 5th largest supermarket, we offer great value and high-quality fresh food and groceries to over 11 million customers weekly. Our focus on freshness and in-store preparation makes us stand out. It’s challenging and fast-paced, but our friendly team is dedicated to exceeding customer expectations at every touchpoint.

At Morrisons, we invest in our colleagues and industry-leading training programmes. Many store managers started on the shop floor, understanding firsthand what it takes to support colleagues and serve customers effectively.