Trading Manager

Morrisons; St Helens; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading supermarket chain in the UK is seeking a Trading Manager to oversee store operations and ensure excellent product availability. The role involves leading a team, managing promotions, and delivering outstanding customer service. The ideal candidate will have experience in retail or hospitality, strong communication skills, and the ability to adapt to a fast-paced environment. In return, the company offers competitive pay, extensive benefits, and opportunities for personal development.

Benefits

15% uncapped Morrisons discount

10% discount for a designated friend/family member

25 days holiday plus 8 statutory holidays

Annual bonus scheme

Healthcare and wellbeing benefits

Enhanced company pension contributions

4x life assurance

Enhanced maternity, paternity, and adoption schemes

Perks with over 850 retailers

Subsidized staff canteen

Free parking

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Leading the team to ensure the best shopping experience.
• Planning and organizing current promotions and in-store events.
• Managing staffing routines, including scheduling and performance.

Skills

Communication

Team Management

Customer Service

Adaptability

Active Listening

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager is responsible for delivering the best availability and standards across all departments, ensuring compliance with legal and safety standards.

Reporting to the Store Manager, your responsibilities will include:

1. Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
2. Planning and organizing current promotions and in-store events
3. Listening to and responding to customer feedback appropriately
4. Ensuring market-leading product availability across the store
5. Collaborating with other managers to lead a supportive and performance-driven department
6. Managing all staffing routines, including scheduling, absence management, performance, and talent development
7. Delivering training to empower the team to perform confidently
8. Motivating colleagues to work confidently across various departments
9. Identifying and developing talent within the department
10. Building effective relationships with other operational departments
11. Leading colleagues to achieve outstanding performance against department targets
12. Taking a leadership role within the store
13. Planning resources thoroughly

About you

Whether you have previous experience in retail, hospitality, the service industry, or travel & tourism, if you are passionate about delivering exceptional customer service, we want to hear from you.

What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge, experience, and best practices
• The ability to build and maintain relationships with key stakeholders while remaining flexible
• Adaptability to change and the confidence to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

How do we say thank you?

You will play a vital role in our business and have a significant impact on our success. In return, we offer excellent training, support, continued development, a competitive salary, and a superb benefits package.

Our total rewards include:

• 15% uncapped Morrisons discount (in store and online)
• 10% discount for a designated friend/family member
• 25 days holiday plus 8 statutory holidays (pro rata)
• Annual bonus scheme
• Healthcare and wellbeing benefits, including Aviva Digital GP
• Enhanced company pension contributions
• 4x life assurance through our pension scheme
• Enhanced maternity, paternity, and adoption schemes
• Perks with over 850 retailers via 'My Morri' discount platform
• Option to purchase additional annual leave
• Subsidized staff canteen
• Free parking

We also offer 26 weeks of full-pay maternity and adoption leave, followed by 13 weeks of Statutory Maternity or Adoption Pay, plus 4 weeks of paid paternity leave.

If you’re ready for a new challenge and have the skills to strengthen our team, we want to hear from you.