E-Commerce & Dynamics 365 Business Analyst - Digital Transformation

Searchability®

Greater Lincolnshire

On-site

GBP 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Office-based in Lincolnshire

Immediate start

Job summary

Searchability is seeking an experienced Business Analyst to support a major transformation programme spanning e-commerce platforms and Microsoft Dynamics 365. You will bridge the gap between business stakeholders and technical delivery teams, gathering requirements, analysing processes, and translating business needs into clear functional requirements.

A hands-on role focusing on the implementation and integration of an e-commerce platform with Dynamics 365, requiring excellent stakeholder

Qualifications

Experience in digital transformation programmes.
Delivering projects involving Microsoft Dynamics 365.
Experience with e-commerce platforms and online customer journeys.
Requirements elicitation, documentation and user story creation.
Stakeholder management at all organisational levels.

Responsibilities

Lead business requirements gathering workshops with stakeholders at all levels.
Analyse current 'As-Is' processes and design future 'To-Be' processes.
Produce BRDs, functional specifications, user stories, process maps, gap analysis and use cases.
Support the implementation of Microsoft Dynamics 365 solutions and their integration with e-commerce platforms.
Analyse data flows, integrations and business processes.
Work with e-commerce specialists to improve customer journeys and online purchasing experiences.
Support backlog refinement, prioritisation and UAT.
Identify risks, dependencies and business impacts throughout the lifecycle.
Support change management and user adoption activities.