Business Analyst

Searchability; Greater Lincolnshire; On-site; GBP 45,000 - 55,000; Full time

Job summary

Searchability in Lincolnshire is seeking a Business Analyst to support a major digital transformation spanning e-commerce and Microsoft Dynamics 365. You will bridge business stakeholders and delivery teams, capture and document requirements, and translate needs into clear functional specs for integration with Dynamics 365.

This hands-on role demands stakeholder engagement and experience on digital transformation programmes. Office-based position with an immediate start.

Qualifications

• Experience delivering Microsoft Dynamics 365 projects in digital transformations.
• Proven ability to gather requirements and document BRDs and user stories.
• Strong stakeholder management and facilitation of workshops.

Responsibilities

• Lead requirements workshops with stakeholders at all levels.
• Analyse As-Is processes and design To-Be processes.
• Produce BRDs, functional specs, user stories, process maps and gap analyses.
• Support Dynamics 365 implementation and integration with e-commerce platforms.
• Analyse data flows, integrations and business processes.
• Support backlog refinement and UAT planning.

Skills

Business analysis

Dynamics 365

E-commerce

Process mapping

BRD writing

Stakeholder management

Workshop facilitation

UAT planning

Agile delivery

Tools

Azure DevOps

Jira

Visio

BPMN

Job description

BUSINESS ANALYST (E-COMMERCE andamp; MICROSOFT DYNAMICS 365)

• £45,000 – £55,000
• Lincolnshire – Office-based
• Dynamics 365 / E-Commerce / Digital Transformation

THE ROLE

An award-winning digital transformation consultancy in Lincolnshire is looking for an experienced Business Analyst to support a major, high-profile transformation programme spanning e-commerce platforms and Microsoft Dynamics 365. You’ll confidently bridge the gap between business stakeholders and technical delivery teams — gathering and documenting requirements, analysing existing processes, identifying opportunities for improvement, and translating business needs into clear functional requirements. A key focus is supporting the implementation and integration of an e-commerce platform with Microsoft Dynamics 365. This is a hands‑on role that demands excellent stakeholder engagement and previous experience on digital transformation programmes.

ABOUT THE CLIENT

Our client is an award-winning digital transformation consultancy specialising in innovative software solutions, enterprise systems and digital platforms for organisations across both the public and private sectors. This role sits within a wider transformation programme in a collaborative, fast-paced environment — an excellent opportunity to make an impact on a high-profile project.

THE BENEFITS

• Permanent role on a high-profile, high-impact digital transformation programme
• A collaborative, fast-paced environment working alongside Product Owners, Project Managers, e-commerce specialists and delivery teams
• Genuine ownership across the full project lifecycle, from requirements through to UAT and user adoption
• Office-based in Lincolnshire with an immediate start available

THE BUSINESS ANALYST ROLE

• Lead business requirements gathering workshops with stakeholders at all levels
• Analyse current (“As-Is”) processes and design future (“To-Be”) processes
• Produce high-quality documentation — BRDs, functional specifications, user stories, process maps, gap analysis and use cases
• Support the implementation of Microsoft Dynamics 365 solutions and their integration with e-commerce platforms
• Analyse data flows, integrations and business processes
• Work alongside e-commerce specialists to improve customer journeys and online purchasing experiences
• Support backlog refinement, prioritisation and User Acceptance Testing (UAT)
• Identify risks, dependencies and business impacts throughout the lifecycle
• Support change management and user adoption activities

ESSENTIAL SKILLS

• Business analysis within digital transformation programmes
• Delivering projects involving Microsoft Dynamics 365
• E-commerce platforms and online customer journeys
• Business process mapping and gap analysis
• Requirements elicitation, documentation and user story creation
• Stakeholder management at all organisational levels
• Running workshops and facilitating business discussions
• UAT planning and execution
• Working within Agile delivery environments

Highly desirable: Dynamics 365 Customer Engagement (CRM) or Finance andamp; Operations; e-commerce platforms such as Shopify, Optimizely, Magento (Adobe Commerce) or BigCommerce; customer portals, payment gateways, CRM/API integrations, membership platforms; Azure DevOps, Jira, Visio or BPMN.