E‑Commerce Dispatch Coordinator

Confidential; England; In loco; GBP 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Confidential is seeking a proactive Direct Despatch Administrator to join our busy E-Commerce team. You will manage day-to-day customer orders, stock availability and sales administration with accuracy and teamwork.

This office-based role involves collaborating with buyers, warehouse and finance to ensure orders move smoothly, deliveries are scheduled, and customers receive excellent service. Full training will be provided for someone with strong admin skills.

Competenze

• Excellent attention to detail and accuracy.
• Confident IT skills, particularly Microsoft Excel and PowerPoint.
• Strong organisational skills and the ability to prioritise a varied workload.
• Clear communication skills and a professional, customer-focused approach.
• Ability to work under pressure while maintaining high standards.

Mansioni

• Importing and processing orders from B2B portals into the Sage system using Excel.
• Monitoring stock allocations, reservations and forecasts to maximise sales opportunities with dropship customers.
• Liaising with buyers and stock management teams to provide updates on order progress, stock availability and delivery schedules.
• Maintaining customer listings and price lists, preparing sales figures for the Key Sales Managers, assisting with sales presentations.
• Resolving order and invoice queries with customers and internal teams.
• Raising sales orders, credits and debits in Sage for faulty or no longer required products.
• Collaborating with warehouse and finance colleagues to keep orders moving and efficient.
• Assisting with product imports, product information, and general order processing.

Conoscenze

Excel

PowerPoint

Organised

Communication

Teamwork

Strumenti

Sage

B2B portals

Descrizione del lavoro

Confidential is seeking a proactive Direct Despatch Administrator to join our busy E-Commerce team. You will manage day-to-day customer orders, stock availability and sales administration with accuracy and teamwork.

This office-based role involves collaborating with buyers, warehouse and finance to ensure orders move smoothly, deliveries are scheduled, and customers receive excellent service. Full training will be provided for someone with strong admin skills.