E‑Commerce Despatch Administrator – Excel‑Driven Orders

MP Jobs Ltd t/a MP Recruitment Group; Abingdon; In loco; GBP 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

MP Jobs Ltd t/a MP Recruitment Group is seeking a proactive Direct Despatch Administrator for our busy E-Commerce team in Abingdon. You will manage day-to-day order processing, stock availability and sales administration, liaising with customers, sales teams, warehouse and finance to keep orders moving and deliveries on schedule.

This office-based role offers training and is ideal for someone with strong administrative skills who enjoys data work, problem solving and teamwork in a supportive

Competenze

• Excellent attention to detail and a commitment to accuracy.
• Confident IT skills, particularly Microsoft Excel and PowerPoint.
• Strong organisational skills and the ability to prioritise a varied workload.
• Clear communication skills and a professional, customer-focused approach.
• A positive, can-do attitude and the ability to work collaboratively.
• The confidence to work under pressure while maintaining high standards.

Mansioni

• Managing Customer Orders: Importing and processing orders from B2B portals into the internal Sage system using Excel, ensuring all information is accurate and up to date.
• Keeping Sales on Track: Monitoring stock allocations, reservations and forecasts to help maximise sales opportunities with dropship customers.
• Building Customer Relationships: Liaising with buyers and stock management teams to provide updates on order progress, stock availability and delivery schedules.
• Supporting Sales Performance: Maintaining customer listings and price lists, preparing sales figures for Key Sales Managers and helping create engaging sales presentations.
• Resolving Queries: Acting as a key contact for order and invoice queries, working with customers and internal teams to resolve issues quickly and professionally.
• Managing Returns and Credits: Using Sage to raise sales orders, credits and debits where products are faulty, damaged or no longer required.
• Working Across Teams: Collaborating with warehouse and finance colleagues to keep orders moving and ensure everything runs efficiently.
• Supporting E-Commerce Operations: Assisting with product imports, product information, sample requests and general order processing.

Conoscenze

Attention to detail

Microsoft Excel

PowerPoint

Organisational skills

Communication skills

Teamwork

Strumenti

Sage

Descrizione del lavoro

MP Jobs Ltd t/a MP Recruitment Group is seeking a proactive Direct Despatch Administrator for our busy E-Commerce team in Abingdon. You will manage day-to-day order processing, stock availability and sales administration, liaising with customers, sales teams, warehouse and finance to keep orders moving and deliveries on schedule.

This office-based role offers training and is ideal for someone with strong administrative skills who enjoys data work, problem solving and teamwork in a supportive