E-Commerce Assistant

TN United Kingdom; Woking; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the charity sector is seeking an E-Commerce Assistant to join their dedicated team. This role offers a unique opportunity to contribute to a patient-centred charity that provides vital end-of-life care. As an E-Commerce Assistant, you'll engage with the community and support online sales efforts, utilizing your skills in communication and organisation. With a focus on personal and professional growth, this position comes with industry-leading benefits, including flexible working options and generous annual leave. If you're passionate about making a difference and have a flair for e-commerce, this could be the perfect role for you.

Benefits

Annual Leave: 25 days

Flexible Working

Free Parking

Employee Counselling

Discounted Therapies

Blue Light Discount Card

On-Site Café

Qualifications

• Experience with online selling (personal or professional).
• Knowledge of postal systems, picking, and packing.

Responsibilities

• Plan, organise, and prioritise tasks effectively.
• Calculate and record basic sums for banking and trading statements.

Skills

GCSE English and Maths

Photographic flair

Numerate and literate

Basic IT skills

Effective communication

Understanding of ecommerce

Microsoft Excel skills

Education

GCSE English and Maths (or equivalent)

Job description

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Woking & Sam Beare Hospice - Job Opportunity

We are pleased to announce the following position:

E-Commerce Assistant

Woking & Sam Beare Hospice is a patient-centred charity providing palliative and end-of-life care to those with advanced, life-limiting illnesses in Northwest Surrey. We support patients, families, and carers both in the community and at our In-Patient Unit and Well Being Centre.

Join our passionate team of professionals making a real difference in the Surrey community.

"A career within the hospice is fulfilling and exciting, working with amazing people who are passionate about their work. I feel supported to make a difference and strive to be the best we can be."

Retail Colleague Requirements

A successful E-Commerce Assistant will be:

• GCSE English and Maths (or equivalent)
• Photographic flair
• Numerate and literate with strong grammar skills
• Ability to plan, organise, and prioritise tasks
• Capable of calculating and recording basic sums for banking and trading statements
• Basic IT skills
• Understanding of the current ecommerce environment
• Effective communicator, both face-to-face and in writing
• Knowledge of safe working practices

A successful candidate will also have:

• Relevant sector training and qualifications
• Experience with online selling (personal or professional)
• Knowledge of postal systems, picking, and packing
• Microsoft Excel skills
• Interest in current trends and fashion
• Understanding of Gift Aid and its importance for income growth
• Knowledge of courier postage options
• Familiarity with resale markets and online marketplaces

Previous experience in a similar role is advantageous but not required.

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order). A Disclosure check will be conducted via the Disclosure and Barring Service (DBS) to review any criminal convictions.

Non-Clinical Staff Benefits

We value our colleagues' careers and offer industry-leading benefits, including:

• Annual Leave: 25 days, increasing to 27 days after 2 years, and 28 days after 5 years of service.
• Flexible Working: Support for part-time and flexible schedules depending on the role.
• Free Parking: Available on-site.
• Employee Counselling: Confidential counselling sessions for staff.
• Discounted Therapies: Massage, reflexology, and wellbeing days at discounted rates.
• Blue Light Discount Card: Discounts at 15+ retailers.
• On-Site Café: Hot and cold food options, snacks, and beverages with staff discounts.