E Biller

Lewis Silkin; Belfast City District; On-site; GBP 40,000 - 55,000; Full time

Job summary

Lewis Silkin is seeking an experienced E-Biller to manage the e-Billing lifecycle, ensuring accurate and compliant invoicing. The role requires strong numeracy, detailed attention, and excellent communication to coordinate with client eBilling portals and internal teams.

The successful candidate will drive improvements, mentor colleagues, and support onboarding with client and fee-earner updates, while maintaining service quality across Working Capital processes.

Qualifications

• Experience in a billing environment, with knowledge of a computerised billing system.
• Strong numeracy and analytical skills with high attention to detail.
• Excellent communication and stakeholder management skills, able to work across teams.

Responsibilities

• Manage the e-Billing function and ensure connectivity with client portals.
• Liaise with all business areas to support the eBilling process and onboarding.
• Monitor Outside Counsel Guidelines and ensure onboarding information is up to date.
• Address eBilling rejections and queries promptly and accurately.
• Coordinate accruals, reporting, and budgets for client portals and eBilling systems.

Skills

Strong numeracy

Attention to detail

Excellent communication

Stakeholder management

Teamwork

Analytical thinking

Tools

Microsoft Office

Excel

Billing systems

Job description

The E-Billing team is a fast-paced, technical, and high-performing function that plays a critical role in the firm's Working Capital cycle. Delivering in an ever-evolving client landscape, the team combines specialist expertise with a supportive and collaborative approach to ensure invoices are submitted accurately, compliantly, and efficiently.

We are looking for an experienced e-billing professional with a professional manner, excellent communication and stakeholder management skills, and a proven track record of working within a complex e-billing environment. You will be highly organised, detail-oriented, and possess strong analytical and numeracy skills, enabling you to manage high volumes of work while maintaining exceptional levels of accuracy.

The E-Biller will be responsible for all activities in the billing life cycle, including:

• Manage the e-Billing function, ensuring seamless connectivity with client eBilling portals.
• Liaising with all areas of the business supporting the eBilling process.
• This role is the first point of contact for all client onboarding requests and will need to regularly monitor Outside Counsel Guidelines.
• Work directly with client eBilling teams/providers to ensure the firm has all the relevant info required and clients and fee earners are up to date on onboarding progress.
• Ensuring all eBilling rejections and queries are dealt with in a prompt and timely manner.
• Manage all eBilling Hub processes, ensuring client guidelines and rates are updated in the system.
• Manage and update eBilling Intranet/advisory page on good eBilling practice.
• Coordinate accruals, reporting and budgets and submit to client portals.
• Workload management via eBilling inbox, ensuring all queries are answered promptly.
• Arrange regular meetings with Working Capital teams to review all outstanding eBills, ensuring they progress through the eBill systems and are paid within terms.
• Work with the systems team to look for future efficiencies within existing billing processes and reporting.
• Work with the disbursement team, ensuring all entries that are eBilled are passed to the team efficiently and available for upload if required.
• Provide training/guidance on all aspects of eBilling and other projects as assigned.

You will be an experienced E-Biller who enjoys problem solving. You will leverage your technical expertise to manage complex e-billing requirements, drive continuous improvement, mentor colleagues, and help shape the team's evolution as client demands continue to grow and change.

Our ideal candidate will be able to demonstrate:

• Knowledge and experience using Microsoft Office.
• Proficient using Excel, strong numeracy skills.
• Excellent attention to detail and organisational skills.
• Experience working within a billing environment, with knowledge of a computerised billing system.
• Previous experience in a finance function and/or a legal environment.
• Experience of E-Billing systems/requirements/processes.
• Strong communicator with a proactive approach with a 'can-do' attitude.
• Ability to build working relationships with a range of people across all levels.
• Works successfully as part of a team, sharing knowledge, collaborating with and supporting colleagues.
• Excellent customer service skills with a helpful and responsive approach.
• A commitment to the highest level of integrity and focuses on finding the right solutions.
• Analytical with the ability to suggest enhancements to changes to current processes, if needed.

At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments, in order to ensure they have the opportunity to perform at their best. All applicants will be considered equally and fairly. If you’d like to request any adjustments throughout the recruitment process, or would like to discuss flexible working patterns, please email the recruitment team in confidence ([e-mail]).