eBilling Assistant

Willow Recruit; Birmingham; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Career development

Pension scheme

Health and wellbeing

33 days holiday

Flexible working

Team social events

Job summary

Willow Recruit is seeking an experienced eBilling Assistant in Birmingham with hybrid working (2 days from home). You will oversee electronic invoices, ensure compliance with client guidelines, and manage multi-currency billing for international clients.

The role requires accuracy, strong communication, and ebilling experience within a professional services environment. Salary up to £40,000 plus excellent benefits and clear career progression.

Qualifications

• Strong understanding of end-to-end billing processes, including invoice preparation, submission, and compliance.
• Experience with ebilling within professional services environments.
• Ability to handle high-volume billing and meet tight deadlines.
• Experience using client billing portals and platforms (Elite 3E, Aderant or similar).

Responsibilities

• Oversee and process electronic invoices to client e-Billing platforms.
• Ensure compliance with client guidelines and regulatory requirements.
• Maintain accurate timekeeper records, matter rates, and invoice data.
• Investigate and resolve invoice rejections with clients and internal teams.
• Manage aged invoices with Credit Control and Billing teams to secure payments.
• Generate reports and analytics for accruals, budgets, and senior management.

Skills

End-to-end billing

e-Billing platforms

Excel

Financial reporting

Timekeeper records

Tools

Elite 3E

Aderant

Job description

eBilling Assistant

Hybrid Working Available – 2 days from home

Birmingham

Salary: Up to £40,000 (depending on experience and exposure to e-Billing) + excellent benefits

Unfortunately, candidates who have worked within customer services/cash handling roles within retail can't be considered for this role. The client requires experience of billing/ebilling within a legal role.

Are you an experienced billing professional with a strong background in e-Billing?

Do you thrive in a fast-paced environment where accuracy, compliance, and client service are key?

If you're looking for an opportunity to join a well-established firm that values its people and offers real opportunities for career progression, this could be the role for you.

We are looking for a eBilling Assistant to join a dynamic and high-performing finance team. You will play a vital role in ensuring efficient, accurate, and timely processing of invoices for key clients who require e-Billing services. This is an exciting opportunity to work with an international firm, managing complex billing processes across multiple currencies and jurisdictions.

What You’ll Be Doing:

As an eBilling Assistant, you’ll be responsible for overseeing and processing electronic invoices, ensuring compliance with client guidelines, and maintaining accurate financial records.

Your role will involve:

• Preparing and uploading invoices to various client e-Billing platforms, ensuring they are submitted within agreed timelines


• Monitoring and maintaining e-Billing systems, ensuring all client and financial data is up to date, including timekeeper records, matter rates, and invoice information


• Investigating and resolving invoice rejections efficiently, liaising with clients and internal teams to correct errors and ensure successful payment processing


• Managing aged invoices, working closely with Credit Control and Billing teams to follow up on outstanding payments and obtain approval where required


• Ensuring compliance with client e-Billing guidelines, internal billing procedures, and regulatory requirements, including VAT and Solicitor’s Accounts Rules


• Handling complex billing scenarios, including multi-currency transactions and high-volume processing across multiple jurisdictions


• Generating reports and analytics, including accruals, budgets, and financial summaries for senior management


• Assisting with client onboarding, ensuring all necessary billing arrangements are in place from the outset

This role requires a high level of attention to detail, problem-solving ability, and strong communication skills, as you’ll be working with senior stakeholders, finance teams, and external clients.

What We’re Looking For:

To be successful in this role, you should have:

• Strong understanding of end-to-end billing processes, including invoice preparation, submission, and compliance


• Experience working with multiple client portals and billing platforms (such as Elite 3E, Aderant, or other similar systems)


• Ability to handle high-volume billing and work to tight deadlines in a fast-paced environment


• Experience of working within ebilling, ideally within a professional services environment


• Strong analytical skills to identify trends, resolve issues, and improve processes.


• Excellent communication skills, with the ability to build relationships with internal stakeholders and external client accounts teams


• Proficiency in Excel and financial reporting tools is highly desirable


• A proactive and solution-focused mindset, with the ability to work independently and as part of a team

Joining this firm means being part of a supportive, professional, and forward-thinking team.

You’ll benefit from:

• A salary of up to £40,000 (depending on experience and exposure to e-Billing processes)


• Hybrid working – a mix of office and home working to suit your needs


• Career development opportunities in a growing and friendly finance team


• Supportive and collaborative culture – work with industry experts in a positive environment


• Generous holiday allowance of up to 33 days


• Pension scheme with employer contributions


• Health and wellbeing initiatives


• Flexible working arrangements to suit your lifestyle


• Regular social events and team activities

This is a fantastic opportunity for a dedicated and detail-oriented billing professional to take the next step in their career within a respected and established firm.