D365 Platform Lead

Gravitas Group; Greater London; Hybrid; GBP 90,000 - 115,000; Full time

Job summary

Gravitas Group seeks a D365 Platform Lead to drive the strategy, development, and governance of the Microsoft Dynamics 365 and Power Platform environment. You will lead a technical team, coordinate with external partners, and ensure a scalable, secure CRM that delivers business outcomes in a hybrid London/Greater Manchester setting.

The role focuses on architecture, integration, governance, and DevOps practices across the D365 and Power Platform landscape, enabling enterprise-scale customer

Qualifications

• Experience delivering and supporting Dynamics 365 Customer Engagement and Power Platform solutions.
• Deep knowledge of Dynamics 365 architecture, Dataverse, security, and integration.
• Design CRM platforms to support enterprise-scale outcomes.
• Build integrations using APIs, plugins, and Azure-based services.
• Governance, DevOps, and ALM practices across Dynamics 365 and Power Platform.
• Experience with Azure services such as Logic Apps, Functions and Service Bus.
• Strong stakeholder management and communication skills.
• Lead internal teams and coordinate with third-party partners.

Responsibilities

• Define technical architecture for Dynamics 365 and Power Platform.
• Oversee ongoing development, governance, and platform delivery.
• Lead a technical team and coordinate with external partners.
• Ensure scalable, secure, and highly available CRM platform.
• Align platform initiatives with strategic business objectives.

Skills

Dynamics 365 CE

Power Platform

CRM architecture

APIs & integration

Governance & DevOps

ALM processes

Azure services

Stakeholder management

Team leadership

Tools

Azure Logic Apps

Azure Functions

Service Bus

Job description

D365 Platform Lead

The D365 Platform Lead joins the organisation’s digital transformation initiative, overseeing the strategic development and support of their Microsoft Dynamics 365 and Power Platform environment. This role is integral to evolving a business-critical platform within a dynamic, technology-focused environment.

The organisation is investing in cutting-edge Microsoft technology solutions, with a focus on delivering enterprise-scale customer engagement and digital transformation projects. The position offers hybrid working options in London or Greater Manchester.

Role Overview

The D365 Platform Lead is responsible for defining the technical architecture, ongoing development, and governance of the organisation’s Dynamics 365 and Power Platform estate. You will lead a technical team, coordinate with external partners, and ensure platform delivery aligns with strategic business outcomes. Success hinges on maintaining a scalable, secure, and highly available CRM platform that supports the organisation’s objectives.

Key Skills & Experience

• Demonstrate experience delivering and supporting Microsoft Dynamics 365 Customer Engagement and Power Platform solutions.
• Possess in-depth knowledge of Dynamics 365 architecture, including Dataverse, solution management, security models, and integration techniques.
• Proven track record of designing CRM platforms supporting enterprise-scale strategic outcomes.
• Build integration solutions using APIs, plugins, and Azure-based services.
• Implement governance frameworks, DevOps practices, and ALM processes across Dynamics 365 and Power Platform.
• Use Azure services such as Logic Apps, Azure Functions, and Service Bus.
• Exhibit excellent stakeholder management and communication skills.
• Lead internal technical teams and coordinate third-party delivery partners.

Requirements

• Right to work in the UK.
• Proven experience with Dynamics 365.
• Availability to start on 08/10/2026.
• Located on-site in London or Greater Manchester.