Senior Dynamics 365 Sales Implementation Lead – Remote UK

Infused Solutions Ltd; United Kingdom; Remote; GBP 55,000 - 65,000; Part time

Job summary

Infused Solutions Ltd is seeking a Senior Dynamics 365 Sales Implementation Specialist to lead the hands-on delivery of its CRM platform for a fully remote UK role. You will own the Dynamics 365 Sales implementation, translating business requirements into scalable, high‑impact solutions that improve sales processes and automation.

You'll work with business stakeholders and technical teams, covering solution design, configuration, integrations, deployment and ongoing improvement across Microsoft

Qualifications

• Hands-on experience implementing and configuring Microsoft Dynamics 365 Sales in a live business environment.
• Strong knowledge of the Dynamics 365 Sales data model, security model and configuration capabilities.
• Practical experience with Microsoft Power Platform, including Power Apps, Power Automate and Dataverse.
• Experience developing and supporting model-driven applications.
• Understanding of ALM, solution management, environment strategy and deployment processes.
• Experience integrating Dynamics 365 with third‑party applications and business systems.
• Strong requirements‑gathering, business analysis and solution‑design skills.
• Experience troubleshooting complex issues and delivering effective technical solutions.
• Ability to work independently, manage priorities and take ownership of technical delivery.
• Excellent communication skills, with the ability to engage technical and non-technical stakeholders.

Responsibilities

• Lead the end-to-end delivery of Dynamics 365 Sales, from requirements gathering and solution design through to configuration, testing, deployment and post-go-live support.
• Configure and optimise core CRM functionality, including leads, opportunities, accounts, contacts, products, price lists, quotes, sales pipelines, forecasting and dashboards.
• Translate business requirements into functional specifications, user stories and technical solutions.
• Build and maintain model-driven applications using Microsoft Power Platform.
• Develop automation using Power Automate, business rules, workflows and low-code tools.
• Design and support integrations between Dynamics 365 and external systems using Dataverse, APIs and Azure services.
• Manage application lifecycle management (ALM), including environments, solution packaging, releases and deployments.
• Support source control and automated deployment pipelines using Azure DevOps or equivalent tooling.
• Implement and maintain security roles, permissions, data quality standards and governance controls.
• Troubleshoot complex platform issues, perform root-cause analysis and deliver lasting fixes.
• Identify opportunities to improve business processes, user experience and CRM adoption.
• Provide technical guidance, documentation and training to administrators, power users and end users.
• Evaluate new Dynamics 365, Power Platform and AI capabilities to drive continuous improvement.

Skills

Dynamics 365 Sales

Power Platform

ALM

Azure DevOps

Solution design

Integrations

Security roles

Communication

Education

Microsoft certifications (PL-200, PL-400, MB-210)

Tools

Dataverse

Azure DevOps

Power Apps

Power Automate

Job description

Infused Solutions Ltd is seeking a Senior Dynamics 365 Sales Implementation Specialist to lead the hands-on delivery of its CRM platform for a fully remote UK role. You will own the Dynamics 365 Sales implementation, translating business requirements into scalable, high‑impact solutions that improve sales processes and automation.

You'll work with business stakeholders and technical teams, covering solution design, configuration, integrations, deployment and ongoing improvement across Microsoft