Dynamics 365 CRM Lead — Remote, Go-Live & Integration

TPP Recruitment Ltd; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension up to 10%

25+ days leave

Christmas closure

Flexible working

Wellbeing support

Life assurance

Income protection

More benefits

Job summary

Our client is seeking a hands-on Microsoft Dynamics 365 CRM specialist to own the solution during implementation and through ongoing development and maintenance. The role involves reviewing CRM configurations, working with stakeholders and partners, and ensuring seamless go-live support.

Hybrid-working is offered with attendance at the London office for key meetings and business needs, plus a focus on delivering robust integrations and in-house ownership of the platform.

Qualifications

• Significant experience with Microsoft Dynamics 365 CRM.
• Knowledge of Microsoft Dataverse.
• Hands-on CRM configuration and technical ownership experience.
• Experience delivering change requests with stakeholders and third-party partners.

Responsibilities

• Review the CRM build and configuration against requirements and best practice.
• Collaborate with business stakeholders, Business Analyst and implementation partners.
• Translate business requirements into effective technical solutions.
• Lead knowledge transfer and establish strong in-house ownership.
• Build and maintain integrations using APIs and middleware.
• Support testing, go-live and early-life support.
• Oversee ongoing configuration, customization and development.

Skills

Microsoft Dynamics 365 CRM

Microsoft Dataverse

CRM configuration

APIs & middleware

Stakeholder management

Tools

Power BI

Business Central

Job description

Our client is seeking a hands-on Microsoft Dynamics 365 CRM specialist to own the solution during implementation and through ongoing development and maintenance. The role involves reviewing CRM configurations, working with stakeholders and partners, and ensuring seamless go-live support.

Hybrid-working is offered with attendance at the London office for key meetings and business needs, plus a focus on delivering robust integrations and in-house ownership of the platform.