Dynamic Transport Planner — KPI‑Driven Scheduling

Proactive Personnel Ltd; Telford; On-site; GBP 29,000 - 35,000; Full time

Job summary

Proactive Personnel Ltd is recruiting a Transport Planner for their busy operation in Telford. The role focuses on planning and coordinating deliveries, liaising with drivers and customers, and keeping transport operations efficient and cost‑effective.

The ideal candidate will be organised, proactive and capable of handling a fast‑paced environment, with the ability to prioritise and resolve issues quickly. 45 hours per week, permanent position, salary £32,000 per annum.

Qualifications

• Experience in a transport, logistics or traffic planning role.
• Strong communication and interpersonal skills.
• Excellent organisational ability and prioritisation.
• Good IT skills and proactive problem-solving.
• Ability to work under pressure in a busy environment.

Responsibilities

• Plan and coordinate vehicle movements and deliveries according to customer requirements.
• Liaise with drivers, customers, depots and internal teams on schedules and updates.
• Identify and resolve transport issues proactively.
• Respond to customer enquiries by telephone and email.
• Maintain accurate transport records and complete administration.
• Support accounts and invoicing with delivery queries.
• Monitor KPIs and report on performance.
• Ensure planning complies with procedures, regulations and health and safety.
• Assist with fleet compliance planning including vehicle inspection schedules.
• Perform other duties as required.

Skills

Transport planning

Communication

Organisational skills

IT skills

Problem solving

Team collaboration

Tools

Microsoft Office

Job description

Proactive Personnel Ltd is recruiting a Transport Planner for their busy operation in Telford. The role focuses on planning and coordinating deliveries, liaising with drivers and customers, and keeping transport operations efficient and cost‑effective.

The ideal candidate will be organised, proactive and capable of handling a fast‑paced environment, with the ability to prioritise and resolve issues quickly. 45 hours per week, permanent position, salary £32,000 per annum.