Dynamic Team Administrator - Integrated Care Service

North Staffordshire Combined Healthcare Trust; Tunstall; On-site; GBP 21,000 - 25,000; Full time

Job summary

North Staffordshire Combined Healthcare Trust is seeking a Band 3 Team Administrator to join the Bridge and Beyond Team on a fixed-term contract ending 30 November 2027. The role requires flexibility, conscientiousness and the ability to work on your own initiative, prioritising and meeting deadlines while maintaining high standards.

You will provide administrative support across a multidisciplinary service that collaborates with local authorities and health professionals to support children,

Qualifications

• Provide and receive routine information, sometimes requiring tact or persuasion.
• Respond to requests for information.
• Refer to the appropriate person or handling party.
• Provide routine advice on areas of knowledge to staff/students/external parties.
• Liaise with partner services and organisations.

Responsibilities

• Providing and receiving routine information which may require tact or persuasive skills.
• Responding to appropriate requests for information.
• Acting on correspondence referring to the appropriate person.
• Providing routine advice on areas of knowledge to the audience.
• Liaison with partner services and organisations.
• Preparation/completion of routine documents including letters, reports, presentations and forms.
• Handling telephone queries and directing as appropriate.
• Assisting patients/clients/relatives during incidental contacts such as phone calls.

Job description

North Staffordshire Combined Healthcare Trust is seeking a Band 3 Team Administrator to join the Bridge and Beyond Team on a fixed-term contract ending 30 November 2027. The role requires flexibility, conscientiousness and the ability to work on your own initiative, prioritising and meeting deadlines while maintaining high standards.

You will provide administrative support across a multidisciplinary service that collaborates with local authorities and health professionals to support children,