Inpatient Clinical Team Administrator

Norfolk and Suffolk NHS Foundation Trust; Norwich; On-site; GBP 21,000 - 25,000; Full time

Job summary

Norfolk and Suffolk NHS Foundation Trust is seeking a Band 3 Clinical Team Administrator to support our Initial Response Service. The role involves processing referrals, providing general admin support, taking minutes, and maintaining confidentiality within an inpatient setting.

You will join a friendly team, work across sites using Trust IT systems, and manage diaries while supporting senior staff. Flexible hours across 37.5 per week may be considered, with some weekend work.

Qualifications

• NVQ 3 Business Administration or equivalent or working towards.
• Word Processing or equivalent secretarial experience at intermediate level.
• Microsoft Office knowledge including Word, Excel and Outlook; diary management skills are essential.

Responsibilities

• Receive and process new referrals in line with policy and provide general administrative support.
• Attend meetings as required and take minutes to a high standard; follow up on actions.
• Demonstrate exceptional interpersonal skills with commitment to confidentiality and service user experience.
• Support senior colleagues and manage diaries across the team; use Trust IT systems as needed.
• Work flexibly across sites and be prepared for occasional travel within the Trust area.

Skills

Interpersonal skills

Diary management

Microsoft Office

Confidentiality

Education

NVQ 3 Business Administration or equivalent

Tools

Lorenzo ESR

Job description

Norfolk and Suffolk NHS Foundation Trust is seeking a Band 3 Clinical Team Administrator to support our Initial Response Service. The role involves processing referrals, providing general admin support, taking minutes, and maintaining confidentiality within an inpatient setting.

You will join a friendly team, work across sites using Trust IT systems, and manage diaries while supporting senior staff. Flexible hours across 37.5 per week may be considered, with some weekend work.