Team Administrator

North Staffordshire Combined Healthcare Trust; Tunstall; In loco; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

North Staffordshire Combined Healthcare Trust is seeking a Band 3 Team Administrator to join the Bridge and Beyond Team on a fixed-term contract ending 30 November 2027. The role requires flexibility, conscientiousness and the ability to work on your own initiative, prioritising and meeting deadlines while maintaining high standards.

You will provide administrative support across a multidisciplinary service that collaborates with local authorities and health professionals to support children,

Competenze

• Provide and receive routine information, sometimes requiring tact or persuasion.
• Respond to requests for information.
• Refer to the appropriate person or handling party.
• Provide routine advice on areas of knowledge to staff/students/external parties.
• Liaise with partner services and organisations.

Mansioni

• Providing and receiving routine information which may require tact or persuasive skills.
• Responding to appropriate requests for information.
• Acting on correspondence referring to the appropriate person.
• Providing routine advice on areas of knowledge to the audience.
• Liaison with partner services and organisations.
• Preparation/completion of routine documents including letters, reports, presentations and forms.
• Handling telephone queries and directing as appropriate.
• Assisting patients/clients/relatives during incidental contacts such as phone calls.

Descrizione del lavoro

Please note - This role is not eligible for sponsorship Band 3 Team Administrator - Bridge and Beyond Team - Fixed Term ending 30-Nov-2027: We have an exciting position available to join our new Service. We are looking for someone who is flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards. Together, we can change lives. Our new service is built on partnership, working hand in hand with children, young people, families, and professionals to provide tailored support for those in the most complex situations. This is your opportunity to join a team that values collaboration, compassion, and creativity, ensuring every young person has the chance to thrive. What makes this service unique? It brings together a multidisciplinary team, with representation from Staffordshire and Stoke-on-Trent local authorities working alongside health professionals to deliver an enhanced support package for those who need it most. As the first service of its kind locally, and a regionally funded innovation, it represents a bold step forward in integrated care. This role is to provide a comprehensive administrative support service to the Bridge and Beyond Team, cross-covering for peers in other Teams as required. 1. Providing and receiving routine information which may sometimes require tact or persuasive skills or skills to overcome barriers to understanding. This may also involve providing and receiving complex or sensitive information, and providing advice, instruction or training to groups where the subject matter is straightforward. In particular, this will involve: Responding to appropriate requests for information Acting on correspondence responding to, or referring to the appropriate person Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. staff, students, external parties) Liaison with partner services and organisations Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing Handling telephone queries and directing as appropriate. Assisting patients/clients/relatives during incidental contacts such as phone calls.

• Providing and receiving routine information which may sometimes require tact or persuasive skills or skills to overcome barriers to understanding. This may also involve providing and receiving complex or sensitive information, and providing advice, instruction or training to groups where the subject matter is straightforward.
• Responding to appropriate requests for information
• Acting on correspondence responding to, or referring to the appropriate person
• Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. staff, students, external parties)
• Liaison with partner services and organisations
• Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing
• Handling telephone queries and directing as appropriate.
• Assisting patients/clients/relatives during incidental contacts such as phone calls.