Dynamic Service & Warranty Administrator (Automotive)

Greenhous Group; Wolverhampton; On-site; GBP 22,306 - 27,262; Full time

Benefits offered by this job

30 days holiday including 8 bank holidays

Company sick pay that increases with length of service

Pension with Greenhous contribution

Employee discounts on a range of products and services

Qualified mental health first aiders

Free will-writing service

Free mortgage advice service

Free eye tests for VDU users

Free flu jabs if ineligible through NHS

On-site parking

Cycle-to-work scheme

Positive workplace culture

Employee assistance program

Job summary

Greenhous Group in Wolverhampton is seeking a dedicated Service and Warranty Administrator to join their dynamic team. The role includes efficiently managing warranty and service administration tasks, ensuring high standards of customer care.

This position involves analysing workshop job cards, processing claims, and communicating with customers to obtain necessary information. Ideal candidates will thrive in a fast-paced environment and have a strong attention to detail.

Benefits include generous holiday allowance, pension contributions, and various employee discounts.

Qualifications

• Experience in warranty and service administration.
• Strong communication skills with customers.
• Ability to process and input warranty and contract claims efficiently.

Responsibilities

• Analysing, processing workshop job cards and invoicing.
• Communicating with customers and obtaining final order numbers.
• Processing and inputting DAF warranty and contract claims via DCE.
• Inputting costs on customers' own portals.
• Dealing with incoming and outgoing telephone calls.

Skills

Organised and has good attention to detail

Ability to adapt quickly

Can work under own initiative

Job description

Greenhous Group in Wolverhampton is seeking a dedicated Service and Warranty Administrator to join their dynamic team. The role includes efficiently managing warranty and service administration tasks, ensuring high standards of customer care.

This position involves analysing workshop job cards, processing claims, and communicating with customers to obtain necessary information. Ideal candidates will thrive in a fast-paced environment and have a strong attention to detail.

Benefits include generous holiday allowance, pension contributions, and various employee discounts.