Service & Warranty Administrator - Wolverhampton

Greenhous Commercials DAF; Wolverhampton; On-site; GBP 22,306 - 27,262; Full time

Benefits offered by this job

30 Days Holiday

Company Sick Pay

Pension with Company Contribution

Employee Discounts

Mental Health First Aiders

Free Eye Tests

On-Site Parking

Cycle to Work

EAP

Job summary

Greenhous DAF in Willenhall is seeking a dedicated Service and Warranty Administrator to join our fast-paced team. You will manage warranty and service administration, ensuring accuracy and high standards of customer care.

The role suits someone who thrives in a busy environment and is keen to progress in a reputable commercial vehicle dealership. The position offers a Monday-to-Friday schedule (9:00–17:00) with salary listed at £24,784.50 per year, plus a range of employee benefits designed to

Qualifications

• Organised and detail-oriented with strong time management.
• Ability to adapt quickly in a busy dealership environment.
• Proactive approach to handling warranty and service administration tasks.

Responsibilities

• Analyse workshop job cards and process invoices.
• Communicate with customers to obtain final order numbers.
• Input DAF warranty and contract claims via DCE.
• Record costs on customers' portals.
• Handle incoming and outgoing calls.

Skills

Organised

Attention to detail

Adaptable

Initiative

Job description

Greenhous DAF in Willenhall is currently seeking a dedicated and detail-oriented Service and Warranty Administrator to join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving commercial vehicle dealership.

As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.

If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.

Working Hours

Monday to Friday, 9.00 am to 5.00 pm, i.e. 37.5 hours per week, 30 minutes lunch (unpaid).

Salary

£24,784.50 per annum

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities

• Analysing, processing workshop job cards and invoicing.
• Communicate with customers and obtain final order numbers.
• Process and input DAF warranty and contract claims via DCE.
• Input costs on customers own portals.
• Dealing with incoming and outgoing telephone calls.

Qualifications

• Organised and good attention to detail.
• Ability to adapt quickly.
• Able to work under own initiative.

Benefits

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• Period Positive Workplace
• EAP – Employee Assistance Program

Who are we

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.