Dynamic Sales Admin & Customer Service Coordinator

CTR Select; Wokingham; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Permanent position

Salary up to £32,500 per annum

Mon–Fri working pattern

Early start

Varied responsibilities

Friendly, committed team

Job summary

CTR Select is seeking a Sales Administrator / Customer Service Coordinator to join a busy team on a permanent basis. The role combines sales administration, order processing, purchasing support and customer service, ensuring orders are processed efficiently from enquiry to delivery.

You will be the main point of contact for customers, liaising with suppliers and internal departments, raising purchase orders and maintaining records.

Qualifications

• Experience in sales administration, customer service or general administration.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Proficient with Microsoft Office, especially Excel.
• Experience with databases, stock control or ERP systems is advantageous.
• Ability to manage multiple tasks and prioritise.
• Proactive, initiative-driven and a team player.

Responsibilities

• Processing customer orders accurately and efficiently.
• Preparing quotations, order acknowledgements and customer documentation.
• Acting as the main point of contact for customer enquiries and order updates.
• Liaising with customers, suppliers and internal departments to ensure orders are completed on time.
• Raising purchase orders and monitoring stock and material requirements.
• Maintaining accurate customer, supplier and order records.
• Coordinating with Sales, Purchasing, Production and Dispatch teams.
• Monitoring order progress and proactively identifying potential delays or issues.
• Preparing delivery documentation and assisting with invoicing queries.
• Providing general administrative support to the management team.
• Supporting sales activities and identifying potential business opportunities.

Skills

Communication skills

Organisational skills

Attention to detail

Initiative

Teamwork

Multitasking

Tools

Excel

Databases

ERP systems

Job description

CTR Select is seeking a Sales Administrator / Customer Service Coordinator to join a busy team on a permanent basis. The role combines sales administration, order processing, purchasing support and customer service, ensuring orders are processed efficiently from enquiry to delivery.

You will be the main point of contact for customers, liaising with suppliers and internal departments, raising purchase orders and maintaining records.