Dynamic Retail Customer Service Pro

Tesco; Milton; On-site; GBP 18,000 - 24,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our team in a busy retail environment. You will help customers, stock shelves, process payments, and keep the store looking welcoming.

You will work across store areas, follow safety policies, and contribute to a positive shopping experience. There is an emphasis on customer care, accuracy in till operations, and supporting seasonal events.

Qualifications

• Provide excellent customer service in a fast-paced retail environment.
• Stock shelves and process payments.
• Assist across store areas including online, tills, replenishment, vending, and stock routines.
• Follow think 25 policy for age-restricted products.
• Maintain store safety, cleanliness and clock in/out accurately.
• Participate in seasonal, community and charity events; create inclusive atmosphere.

Responsibilities

• Provide excellent customer service and assist customers across store areas.
• Maintain appearance and safety of the store; ensure accurate till operations.
• Respond quickly to assistance calls on self-service checkouts.
• If applicable, undertake Post Office Financial and criminal conviction background checks.

Job description

One Stop is seeking a Customer Service Assistant to join our team in a busy retail environment. You will help customers, stock shelves, process payments, and keep the store looking welcoming.

You will work across store areas, follow safety policies, and contribute to a positive shopping experience. There is an emphasis on customer care, accuracy in till operations, and supporting seasonal events.