Customer Service Assistant - Flexible Hours, Retail

One Stop Stores Ltd; Markham; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Zusammenfassung

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You will also seek ways to improve service through on-the-job coaching and feedback, and help keep the store a safe place to work and shop. As a team member, you’ll be involved in various store activities across online, tills, replenishment, and stock routines, while ensuring

Qualifikationen

• Experience delivering excellent customer service in fast-paced retail.
• Ability to stock shelves and process payments accurately.
• Willingness to participate in community and charity events.

Aufgaben

• Know customers and serve them with passion and pride.
• Encourage customer feedback via surveys.
• Work across all store areas including online, tills, replenishment, vending and stock routines.
• Follow training and work safely.
• Participate in seasonal, community and charity events.
• Understand store performance and contribute to profit.
• Be welcoming and follow policies.
• Clock in and out to ensure accurate pay.
• Follow security procedures and wear safety equipment.
• Follow Think 25 policy when serving age-restricted products.
• Respond quickly to assistance calls on self-checkouts.
• Keep aisles tidy and avoid congestion.
• May run shift in absence of Shift Leader and Store Manager.
• Follow training to keep self, others and store safe and legal.
• If store has a Post Office Local, duties include post office operations and background checks.

Kenntnisse

Customer service

Cash handling

Stock replenishment

Team player

Jobbeschreibung

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You will also seek ways to improve service through on-the-job coaching and feedback, and help keep the store a safe place to work and shop. As a team member, you’ll be involved in various store activities across online, tills, replenishment, and stock routines, while ensuring