Retail Customer Service Associate

Tesco; Malvern Hills; On-site; GBP 17,000 - 22,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our team in a fast paced retail environment where no day is the same. You will play an important role in day-to-day store operations by delivering excellent service, stocking shelves, processing payments and helping maintain the store's appearance.

As a customer-first team, you will be guided by on-the-job coaching and feedback to improve service. You'll work across tills, online tasks, replenishment and stock routines to meet customer

Qualifications

• Customer service experience in retail or service industry.
• Ability to stock shelves and manage stock levels.
• Cash handling and processing payments.
• Commitment to store presentation and cleanliness.

Responsibilities

• Provide excellent customer service and assist shoppers.
• Stock shelves and ensure products are well displayed.
• Process payments at the tills and handle transactions accurately.
• Maintain a clean, safe, and welcoming store environment.
• Follow store policies and safety procedures.

Skills

Customer service

Stock replenishment

Cash handling

Teamwork

Tools

POS system

Job description

One Stop is seeking a Customer Service Assistant to join our team in a fast paced retail environment where no day is the same. You will play an important role in day-to-day store operations by delivering excellent service, stocking shelves, processing payments and helping maintain the store's appearance.

As a customer-first team, you will be guided by on-the-job coaching and feedback to improve service. You'll work across tills, online tasks, replenishment and stock routines to meet customer