Dynamic Primary Care Administrator – Flexible NHS Role

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Job summary

The Royal Wolverhampton NHS Trust is seeking a Primary Care Administrator (Band 2) to support the day-to-day running of the RWT PCN practices in Wolverhampton. The role covers practice hours, with flexibility to work across different GP practices within the RWT PCN.

The post requires reception/office experience, strong IT skills, and good communication. Flexible working arrangements are available across sites within the Trust.

Qualifications

• GCSE English and Maths at grade C or above.
• NVQ Level 2 in Business Administration or relevant experience.
• Experience using Microsoft Office applications.
• Customer Care experience.
• EMIS experience.
• Excellent communication skills.

Responsibilities

• Offer general assistance to the Practice team and project a positive and friendly image to patients and visitors.
• Receive, assist and direct patients to the appropriate service or healthcare professional.
• Undertake administrative duties to support the practice and clinical staff.
• Facilitate effective communication between patients and primary/secondary care teams.
• Provide reception and administrative support to the practice systems and personnel administration.
• Support the Practice team in developing improvements and new innovations.

Skills

Customer care

Communication skills

Microsoft Office

Flexible working

Education

GCSE English and Maths

NVQ Level 2 in Business Administration

Tools

EMIS

Job description

The Royal Wolverhampton NHS Trust is seeking a Primary Care Administrator (Band 2) to support the day-to-day running of the RWT PCN practices in Wolverhampton. The role covers practice hours, with flexibility to work across different GP practices within the RWT PCN.

The post requires reception/office experience, strong IT skills, and good communication. Flexible working arrangements are available across sites within the Trust.