Dynamic Operations & Visitor Experience Administrator

Four-Squared-Recruitment-1; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

Four-Squared-Recruitment-1 is seeking an Operations Administrator in Stratford-upon-Avon. The role is full-time, permanent, 37.5 hours per week, with a salary of £25,000–£30,000 DOE.

You will work closely with the General Manager to keep day-to-day operations running smoothly across visitor services, retail, finance, events and people management. The ideal candidate is proactive, highly organised and enjoys variety, learning new skills, and building strong relationships with staff and volunteers

Qualifications

• Experience in a customer facing or operational role.
• Strong organisational and administrative skills.
• Confident IT user with the ability to learn new systems and processes.
• Good knowledge of Microsoft Office.
• Flexible, adaptable and willing to learn.
• Excellent communication and interpersonal skills.

Responsibilities

• Visitor Experience & Operations: ensure visitor services run smoothly and support safety and maintenance.
• Retail & Commercial: manage retail operations, stock and promotions and group bookings.
• Finance & Administration: assist with commercial activities and maintain records.
• Events: assist with planning, coordination and delivery of events, including occasional outside-hours events.
• People & Volunteer Support: assist with recruitment, training and scheduling of staff and volunteers.

Skills

Customer service

Organisational skills

IT literacy

MS Office

Interpersonal skills

Job description

Four-Squared-Recruitment-1 is seeking an Operations Administrator in Stratford-upon-Avon. The role is full-time, permanent, 37.5 hours per week, with a salary of £25,000–£30,000 DOE.

You will work closely with the General Manager to keep day-to-day operations running smoothly across visitor services, retail, finance, events and people management. The ideal candidate is proactive, highly organised and enjoys variety, learning new skills, and building strong relationships with staff and volunteers