Office Manager & HR Lead - Admin Team Leader

AWD online; Lichfield; On-site; GBP 35,000 - 40,000; Full time

Job summary

AWD online in Staffordshire is seeking an Office Manager to oversee administration and HR functions in a busy, 100% office-based environment. You will lead the administration team and coordinate processes to ensure smooth operations and strong support across the business.

The role includes recruitment, onboarding, absence management, appraisals and staff welfare, along with facilities coordination and external supplier management.

Qualifications

• Strong office management and administration background.
• Practical HR experience covering recruitment, absence management, and appraisals.
• Experience supervising an administration or support team.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Day-to-Day Office Management: Support the smooth and efficient running of the office.
• Internal Systems and Providers: Coordinate day-to-day internal systems and act as the central point of contact for external support providers, including IT and business systems providers.
• Facilities Coordination: Coordinate facilities activity and liaise with contractors, suppliers and maintenance providers.
• Administration Team Management: Manage and coordinate the administration team to ensure timely and effective support across the business.
• Client Care: Promote and lead by example in delivering high standards of client care.
• Recruitment and Onboarding: Assist with recruitment and onboarding while supporting relevant regulatory standards and legislative changes.
• HR Administration: Support absence management, supervision, appraisals and performance administration, and act as a point of contact for staff queries.
• Staff Welfare and Culture: Support staff welfare and help promote a positive, inclusive working environment.
• Business Support: Assist senior colleagues with a broad range of projects and administrative tasks.

Skills

Office management

HR experience

Recruitment

Absence management

Appraisals

Facilities coordination

Team supervision

Organisation skills

Communication skills

Job description

AWD online in Staffordshire is seeking an Office Manager to oversee administration and HR functions in a busy, 100% office-based environment. You will lead the administration team and coordinate processes to ensure smooth operations and strong support across the business.

The role includes recruitment, onboarding, absence management, appraisals and staff welfare, along with facilities coordination and external supplier management.