Dynamic Mobile Retail Security Specialist

OCS; Ipswich; On-site; GBP 21,000 - 28,000; Full time

Job summary

OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations in Ipswich and surrounding areas. This dynamic role requires adaptability, strong client service, and a visible deterrent to theft.

You will patrol, monitor CCTV, respond to incidents, and liaise with store management while maintaining high standards of safety and professional conduct. A valid SIA license and a full UK driving license are essential.

Qualifications

• Must have valid SIA Door Supervisor or Security Guarding license.
• Right to work in the UK and ability to pass a DBS check (enhanced).
• Full UK driving licence and use of own vehicle.
• Prior experience in retail security or customer-facing roles preferred.
• Excellent communication and ability to produce clear reports.

Responsibilities

• Provide a high-profile security presence to deter theft and incidents.
• Conduct regular patrols across store floors, entrances, and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms, and emergencies.
• Carry out searches in line with policies and legal requirements.
• Liaise with store management and local teams to address risks.
• Produce clear, accurate incident reports in a timely manner.
• Deliver professional customer service and assist with queries.
• De-escalate conflicts calmly and safely.
• Ensure compliance with health & safety, legal, and client procedures.
• Travel between sites as required and support wider security operations.

Skills

SIA Licence

Enhanced DBS

BS7858 clearance

Right to Work in UK

Driving licence

Customer-facing

Observation & Decision-making

Conflict handling

Communication skills

Flexible across locations

Job description

OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations in Ipswich and surrounding areas. This dynamic role requires adaptability, strong client service, and a visible deterrent to theft.

You will patrol, monitor CCTV, respond to incidents, and liaise with store management while maintaining high standards of safety and professional conduct. A valid SIA license and a full UK driving license are essential.