Mobile Retail Security Officer - Multi-Store Coverage

OCS; Hamilton; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hapi app discounts

Wagestream pay access

Job summary

OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations across the UK. The role is dynamic and fast-paced, requiring flexibility to cover various sites and shifts, while protecting people, property, and stock and delivering excellent customer service.

You will monitor CCTV, respond to incidents, carry out searches, and liaise with store teams to implement loss prevention strategies.

Qualifications

• Right to work in the UK and ability to pass an enhanced DBS and BS7858.
• SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Full UK driving licence and use of own vehicle.

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
• Conduct regular patrols across shop floors, entrances, and store perimeters.
• Monitor CCTV systems and identify suspicious activity in real time.
• Respond quickly and effectively to incidents, alarms, and emergencies.
• Carry out searches in line with company policies and legal requirements.
• Liaise with store management and local teams to address risks and support loss prevention strategies.
• Produce clear, accurate incident reports in a timely manner.
• Deliver a professional and approachable customer experience, assisting with queries when required.
• De-escalate challenging situations calmly and safely.
• Ensure full compliance with health & safety, legal, and client-specific procedures.
• Travel between sites as required and support wider security operations.

Skills

Observation skills

Decision making

Communication skills

Professional attitude

Flexibility

Evenings/weekends/bank holidays

Customer-facing experience

Multi-site security

Job description

OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations across the UK. The role is dynamic and fast-paced, requiring flexibility to cover various sites and shifts, while protecting people, property, and stock and delivering excellent customer service.

You will monitor CCTV, respond to incidents, carry out searches, and liaise with store teams to implement loss prevention strategies.